Trawler Owner in need of help.
A friend and fellow Trawler man is being ripped off by a so called reputable boat yard in Solomons Island MD.
The following post appeared in the Mainship list recently. Since I am a member of both I thought it an informative idea to share this with the Trawler Owners List:
Sent by: Ronald S Cox DLVA
We attended the mid bay raftup in earrly July. Travelled 9 hours from
Dahlgren to Solomons. Spent the night at Calvert marina. Proceeded up St Lenard's
creek and thoroughly enjoyed mainship hospitality with new found friends. We prepared later that evening to leave and PANACEA's Perk went ZZZ,,,,CLUNK!. Never in the two day adventure did we run hot and the motor ran great.
It sat for about 4 hours and went ZZZ,,,,CLUNK. After numerous trips to and from home to Vera's we determined that there was water in 5 (we could not get the sixth one out) injectors. Had it towed to Washburn's Boat Yard
3 week wait to get in and another 3 before they looked at it). They took everything off from raw water in out thru elbow and turbo. They said they fired the motor up and ran it (without the water pump) to dry out the motor. Parts came back (weeks have passed) and failed the test so they were going to replace all pieces ($3900 parts and $1800 labor was the estimate). So off we go and everything is put back together and the motor runs for 20 minutes and locks up. They say I have a problem. The motor is locked up and I need a rebuilt bloc (Perkins 165) and that the parts previously procurred cannot be returned. We are talking $7500 for a rebuilt block from TAD and $3K labor so we are approaching ($18K)a new Cummins cost here! I am captive, perplexed, need some advice from the Mainship family.
(the engine surveyor from Boats US insurance didn't give a warm and fuzzy as to why I went from smooth sailing to this extreme situation. He just said that it was locked up)! Help!
I thought an email campaign by concerned Trawler owners would be effective.
My thought it would be more effective for Washburns to receive fewer original emails that 100s duplicates. In any case I will be sending my email to Washburn Boat Yard C/O Calvert Marina at the following address:
calvertmarina@olg.com
My email:
Chris Washburn,
I have been following with interest the story of a Mr. Ronald Cox and his misadventures with your business. The 600 plus Online Mainship Group community is having a difficult time understanding how a reputable company would:
-
Not offer immediate relief to a boater who informed you that he had salt water in his block, and instead not get to the work for six weeks leaving the raw water unattended and most likely causing irreparable damage to the engine.
-
Ran the engine without water pump to dry it out. This is the most absurd thing that we have heard.
-
Not diagnose the cause of the original failure.
-
Rebuilt an engine that was run with water in it!
-
That a rebuild that you performed for a fee of nearly $8,000 lasted a mere twenty minutes before locking up. And that further you refuse to stand behind your work immediately rectifying the situation.
I have been sharing the story with dozens of local fisherman and boaters in the Annapolis area who are appalled by the gross negligence and like Paul Harvey are standing by for the rest of the story.
All certainly agree that your boatyard has been negligent, as we know of no reputable boat yard that would not have set all aside and immediately rectified the raw water situation.
We have not yet communicated this entire story with The Maryland Better Business Bureau as they recommend us communicating with the establishment and attempting resolution first.
Thanks for your time
Phil
Do you Yahoo!?
Faith Hill - Exclusive Performances, Videos, & more
faith.yahoo.com
Trawler Owner in need of help.
A friend and fellow Trawler man is being ripped off by a so called reputable boat yard in Solomons Island MD.
The following post appeared in the Mainship list recently. Since I am a member of both I thought it an informative idea to share this with the Trawler Owners List:
Sent by: Ronald S Cox DLVA
We attended the mid bay raftup in earrly July. Travelled 9 hours from
Dahlgren to Solomons. Spent the night at Calvert marina. Proceeded up St Lenard's
creek and thoroughly enjoyed mainship hospitality with new found friends. We prepared later that evening to leave and PANACEA's Perk went ZZZ,,,,CLUNK!. Never in the two day adventure did we run hot and the motor ran great.
It sat for about 4 hours and went ZZZ,,,,CLUNK. After numerous trips to and from home to Vera's we determined that there was water in 5 (we could not get the sixth one out) injectors. Had it towed to Washburn's Boat Yard
3 week wait to get in and another 3 before they looked at it). They took everything off from raw water in out thru elbow and turbo. They said they fired the motor up and ran it (without the water pump) to dry out the motor. Parts came back (weeks have passed) and failed the test so they were going to replace all pieces ($3900 parts and $1800 labor was the estimate). So off we go and everything is put back together and the motor runs for 20 minutes and locks up. They say I have a problem. The motor is locked up and I need a rebuilt bloc (Perkins 165) and that the parts previously procurred cannot be returned. We are talking $7500 for a rebuilt block from TAD and $3K labor so we are approaching ($18K)a new Cummins cost here! I am captive, perplexed, need some advice from the Mainship family.
(the engine surveyor from Boats US insurance didn't give a warm and fuzzy as to why I went from smooth sailing to this extreme situation. He just said that it was locked up)! Help!
I thought an email campaign by concerned Trawler owners would be effective.
My thought it would be more effective for Washburns to receive fewer original emails that 100s duplicates. In any case I will be sending my email to Washburn Boat Yard C/O Calvert Marina at the following address:
calvertmarina@olg.com
My email:
Chris Washburn,
I have been following with interest the story of a Mr. Ronald Cox and his misadventures with your business. The 600 plus Online Mainship Group community is having a difficult time understanding how a reputable company would:
1) Not offer immediate relief to a boater who informed you that he had salt water in his block, and instead not get to the work for six weeks leaving the raw water unattended and most likely causing irreparable damage to the engine.
2) Ran the engine without water pump to dry it out. This is the most absurd thing that we have heard.
3) Not diagnose the cause of the original failure.
4) Rebuilt an engine that was run with water in it!
5) That a rebuild that you performed for a fee of nearly $8,000 lasted a mere twenty minutes before locking up. And that further you refuse to stand behind your work immediately rectifying the situation.
I have been sharing the story with dozens of local fisherman and boaters in the Annapolis area who are appalled by the gross negligence and like Paul Harvey are standing by for the rest of the story.
All certainly agree that your boatyard has been negligent, as we know of no reputable boat yard that would not have set all aside and immediately rectified the raw water situation.
We have not yet communicated this entire story with The Maryland Better Business Bureau as they recommend us communicating with the establishment and attempting resolution first.
Thanks for your time
Phil
---------------------------------
Do you Yahoo!?
Faith Hill - Exclusive Performances, Videos, & more
faith.yahoo.com