BA
Bruce/Beth Anderson
Thu, Feb 18, 2021 2:45 PM
An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us.
"We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.
Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."
Bruce Anderson
An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us.
"We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.
Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."
Bruce Anderson
KA
Kevin and Shelley Hall
Thu, Feb 18, 2021 2:52 PM
Why do they continue to say it is homeowners broken pipes and not theirs? Pretty sure it is both. They aren’t even acknowledging that any of this is because of a problem on their end. Mind blowing.
Thanks for sharing the information.
On Feb 18, 2021, at 8:46 AM, Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com wrote:
An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us.
"We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.
Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."
Bruce Anderson
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Why do they continue to say it is homeowners broken pipes and not theirs? Pretty sure it is both. They aren’t even acknowledging that any of this is because of a problem on their end. Mind blowing.
Thanks for sharing the information.
> On Feb 18, 2021, at 8:46 AM, Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
>
> An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us.
> "We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.
> Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."
> Bruce Anderson
> _______________________________________________
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>
> To manage your subscription to this list, or to unsubscribe, please visit:
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GA
Greg Anderson
Thu, Feb 18, 2021 3:39 PM
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com
MM
mary martinelli
Thu, Feb 18, 2021 3:54 PM
My daughter lives over there and they also have water. My friend lives in dominion and they left 2 days ago to hotel as they didn't have water and off and on electricity
Sent from marymy iPhone
On Feb 18, 2021, at 9:40 AM, Greg Anderson via Discussion discussion@lists.limestoneranchhoa.com wrote:
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com
Discussion mailing list
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My daughter lives over there and they also have water. My friend lives in dominion and they left 2 days ago to hotel as they didn't have water and off and on electricity
Sent from marymy iPhone
> On Feb 18, 2021, at 9:40 AM, Greg Anderson via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
>
> BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
> -------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com
> _______________________________________________
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DB
danya.blair@akerman.com
Thu, Feb 18, 2021 4:14 PM
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson rbaswim@yahoo.com; Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Greg Anderson grega4452@gmail.com
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
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SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson <rbaswim@yahoo.com>; Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com>
Cc: Greg Anderson <grega4452@gmail.com>
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
_______________________________________________
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GC
George Carroll
Fri, Feb 19, 2021 2:46 AM
As we all continue to experience the water issue, wanted to pass this along concerning some apartments in northern San Antonio that caught on fire from a suspected water tank explosion.
It is reported that firefighters had to bring water to the scene to extinguish the flames because hydrants at the complex were not dispensing water.
While I’m not trying to complain or cast any judgment, we aren’t the only ones frustrated as a result of this problem.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson rbaswim@yahoo.com; Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Greg Anderson grega4452@gmail.com
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
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As we all continue to experience the water issue, wanted to pass this along concerning some apartments in northern San Antonio that caught on fire from a suspected water tank explosion.
It is reported that firefighters had to bring water to the scene to extinguish the flames because hydrants at the complex were not dispensing water.
While I’m not trying to complain or cast any judgment, we aren’t the only ones frustrated as a result of this problem.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson <rbaswim@yahoo.com>; Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com>
Cc: Greg Anderson <grega4452@gmail.com>
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
_______________________________________________
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GC
George Carroll
Fri, Feb 19, 2021 5:34 PM
Update on SAWS website related to water bill-
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
The short of it:
Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson rbaswim@yahoo.com; Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Greg Anderson grega4452@gmail.com
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
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Update on SAWS website related to water bill-
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
The short of it:
Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson <rbaswim@yahoo.com>; Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com>
Cc: Greg Anderson <grega4452@gmail.com>
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
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GC
George Carroll
Fri, Feb 19, 2021 5:36 PM
Trying to provide the link again:
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
|
|
|
| | |
|
|
|
| |
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
| |
|
|
On Friday, February 19, 2021, 11:34 AM, George Carroll via Discussion discussion@lists.limestoneranchhoa.com wrote:
Update on SAWS website related to water bill-
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
The short of it:
Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson rbaswim@yahoo.com; Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Greg Anderson grega4452@gmail.com
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
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Trying to provide the link again:
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
|
|
|
| | |
|
|
|
| |
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
| |
|
|
On Friday, February 19, 2021, 11:34 AM, George Carroll via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
Update on SAWS website related to water bill-
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
The short of it:
Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson <rbaswim@yahoo.com>; Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com>
Cc: Greg Anderson <grega4452@gmail.com>
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
_______________________________________________
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AM
Adolfo Matamoros
Fri, Feb 19, 2021 7:17 PM
A bit of positive news. Seeing reports in the ring app that water has been restored to some subdivisions north of I-10 and and Ralph Fair.
Adolfo Matamoros
On Feb 19, 2021, at 11:38 AM, George Carroll via Discussion discussion@lists.limestoneranchhoa.com wrote:
Trying to provide the link again:
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
|
|
|
| | |
|
|
|
| |
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
| |
|
|
On Friday, February 19, 2021, 11:34 AM, George Carroll via Discussion discussion@lists.limestoneranchhoa.com wrote:
Update on SAWS website related to water bill-
SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
The short of it:
Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:
SAWS now has an outage map online: https://www.saws.org/water-outage-map/
The admit about 30% of their customers are without water.
www.akerman.com
CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. If you have received this transmission in error, please immediately
reply to the sender that you have received this communication in error and then
delete it. Thank you.
-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Greg Anderson via Discussion
Sent: Thursday, February 18, 2021 9:40 AM
To: Bruce/Beth Anderson rbaswim@yahoo.com; Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Greg Anderson grega4452@gmail.com
Subject: Re: [Limestone Ranch Discussion] SAWS response
BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
-------- Original message --------From: Bruce/Beth Anderson via Discussion discussion@lists.limestoneranchhoa.com Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson rbaswim@yahoo.com Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
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A bit of positive news. Seeing reports in the ring app that water has been restored to some subdivisions north of I-10 and and Ralph Fair.
Adolfo Matamoros
> On Feb 19, 2021, at 11:38 AM, George Carroll via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
>
> Trying to provide the link again:
> SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
>
> |
> |
> |
> | | |
>
> |
>
> |
> |
> | |
> SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
>
> SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
> | |
>
> |
>
> |
>
>
>
>
>
>
>
> On Friday, February 19, 2021, 11:34 AM, George Carroll via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
>
> Update on SAWS website related to water bill-
>
> SAWS Providing Water Bill Relief to All Customers - San Antonio Water System
>
> The short of it:
>
> Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.
>
>
>
> On Thursday, February 18, 2021, 10:14 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote:
>
> SAWS now has an outage map online: https://www.saws.org/water-outage-map/
>
> The admit about 30% of their customers are without water.
>
>
> www.akerman.com
>
> CONFIDENTIALITY NOTE: The information contained in this
> transmission may be privileged and confidential, and is intended
> only for the use of the individual or entity named above. If the reader of this
> message is not the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited. If you have received this transmission in error, please immediately
> reply to the sender that you have received this communication in error and then
> delete it. Thank you.
>
> -----Original Message-----
> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Greg Anderson via Discussion
> Sent: Thursday, February 18, 2021 9:40 AM
> To: Bruce/Beth Anderson <rbaswim@yahoo.com>; Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com>
> Cc: Greg Anderson <grega4452@gmail.com>
> Subject: Re: [Limestone Ranch Discussion] SAWS response
>
> BruceI have a friend who lives in Fair Oaks and they have water. He says they have their own water system, not a part of SAWS. This letter from SAWS is not very encouraging that we will see water resumption soon. Thanks for sharing this info with the LR Community.
> -------- Original message --------From: Bruce/Beth Anderson via Discussion <discussion@lists.limestoneranchhoa.com> Date: 2/18/21 8:46 AM (GMT-06:00) To: discussion@lists.limestoneranchhoa.com Cc: Bruce/Beth Anderson <rbaswim@yahoo.com> Subject: [Limestone Ranch Discussion] SAWS response An acquaintance in Fair Oaks received the note below from Jamie Castillo, SAWS VP Operations Support.For us engineers, it is a sensible explanation but, of course, not what we want to hear. Basically is says the water is still spilling out of the system faster than they can put it in so they cannot lift it up high enough to get to us."We are faced with a multi-dimensional problem in getting water restored in Fair Oaks, which is at a high elevation relative to the rest of our system. With this wide of an area outage and rolling blackouts, we have to proceed moving up through elevations.Unfortunately, I do not have a timeline for return of service. The number of homes with broken pipes is preventing us from being able to build the necessary pressure to push water uphill. To put this in perspective - in some parts of town we are pumping more water today than the highest demand days of the summer. That means there are likely hundreds, if not thousands, of water leaks on private property throughout our system."Bruce Anderson_______________________________________________Discussion mailing listDiscussion@lists.limestoneranchhoa.comTo manage your subscription to this list, or to unsubscribe, please visit:https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!aOdxk_aFRyH4j2sBSfoZpFXwMJ9Yh5NCEOJmOo4xlRxOPhpv_jsk8fCMm4gsKmYV_g$
> _______________________________________________
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>
> To manage your subscription to this list, or to unsubscribe, please visit:
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