Hi all, In my testing of CS2.0, I was never able to successfully log into my custom tenant after following the WIKI instructions for the old and mini-build methods. I've just been modifying core instead while testing. (I know that's bad.) The login for the core tenant would still work and I saw the database entries for users in my custom tenant. I never got a useful error from the logs. I think I asked this in a previous email, but how would you like me to report these types of issues? Do you give public access to your JIRA? Thanks, Charlie Charles Moad Director IMA Lab Indianapolis Museum of Art 4000 Michigan Road Indianapolis, IN 46208-3326 T 317-923-1331 x258 F 317-931-1978 cmoad@imamuseum.org<mailto:cmoad@imamuseum.org> http://www.imamuseum.org<http://www.imamuseum.org/> ________________________________ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Charlie Moad by reply email and destroy all copies of the original message.

Hi Charlie, Thanks much for this report! I'd be glad to work with you to resolve this. We might do this through a new JIRA issue that you file; the description and comments may help others who encounter this issue, and through this process, we may well learn of some additional issues that need to be created and resolved, as well as log entries and documentation that could be improved. Accounts on CollectionSpace's JIRA-based issue tracking system are publicly available: http://wiki.collectionspace.org/display/collectionspace/Issue+Tracking If you sign up for an account and for some reason find you don't have privileges you need, please feel free to write back here on the Talk list. Aron Roberts On Wed, Jan 25, 2012 at 11:48 AM, Charlie Moad <CMoad@imamuseum.org> wrote: > Hi all, > > In my testing of CS2.0, I was never able to successfully log into my custom > tenant after following the WIKI instructions for the old and mini-build > methods. I've just been modifying core instead while testing. (I know that's > bad.) The login for the core tenant would still work and I saw the database > entries for users in my custom tenant. I never got a useful error from the > logs. I think I asked this in a previous email, but how would you like me to > report these types of issues? Do you give public access to your JIRA? > > Thanks, > Charlie > > > Charles Moad > > Director IMA Lab > > > Indianapolis Museum of Art > 4000 Michigan Road > Indianapolis, IN  46208-3326 > T 317-923-1331 x258  F 317-931-1978 > cmoad@imamuseum.org > http://www.imamuseum.org > > ________________________________ > > This email message is for the sole use of the intended recipient(s) and may > contain confidential and privileged information. Any unauthorized review, > use, disclosure or distribution is prohibited. If you are not the intended > recipient, please contact Charlie Moad by reply email and destroy all copies > of the original message. > > > _______________________________________________ > Talk mailing list > Talk@lists.collectionspace.org > http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectionspace.org >

Hi Charlie, For version 2.0 there was a step was missing in the documentation which is related to your issue. Check if you've enabled the change described at http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant <http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant> under "Application Layer" step 7.c. Regards, Chris IT Developer Statens Museum for Kunst ________________________________ Fra: talk-bounces@lists.collectionspace.org [mailto:talk-bounces@lists.collectionspace.org] På vegne af Charlie Moad Sendt: 25. januar 2012 20:48 Til: talk@lists.collectionspace.org Emne: [Talk] Unable to log into custom tenant Hi all, In my testing of CS2.0, I was never able to successfully log into my custom tenant after following the WIKI instructions for the old and mini-build methods. I've just been modifying core instead while testing. (I know that's bad.) The login for the core tenant would still work and I saw the database entries for users in my custom tenant. I never got a useful error from the logs. I think I asked this in a previous email, but how would you like me to report these types of issues? Do you give public access to your JIRA? Thanks, Charlie Charles Moad Director IMA Lab Indianapolis Museum of Art 4000 Michigan Road Indianapolis, IN 46208-3326 T 317-923-1331 x258 F 317-931-1978 cmoad@imamuseum.org <mailto:cmoad@imamuseum.org> http://www.imamuseum.org <http://www.imamuseum.org/> ________________________________ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Charlie Moad by reply email and destroy all copies of the original message.

Thanks for following up on this. I definitely did not make that change, so I will try it out this weekend and write back if that does not resolve the situation. - Charlie From: Christopher Pott <Christopher.Pott@smk.dk<mailto:Christopher.Pott@smk.dk>> Date: Thu, 26 Jan 2012 10:34:14 +0100 To: Charles Moad <cmoad@imamuseum.org<mailto:cmoad@imamuseum.org>> Cc: <talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org>> Subject: SV: [Talk] Unable to log into custom tenant Hi Charlie, For version 2.0 there was a step was missing in the documentation which is related to your issue. Check if you’ve enabled the change described at http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant under “Application Layer” step 7.c. Regards, Chris IT Developer Statens Museum for Kunst ________________________________ Fra: talk-bounces@lists.collectionspace.org<mailto:talk-bounces@lists.collectionspace.org> [mailto:talk-bounces@lists.collectionspace.org] På vegne af Charlie Moad Sendt: 25. januar 2012 20:48 Til: talk@lists.collectionspace.org<mailto:talk@lists.collectionspace.org> Emne: [Talk] Unable to log into custom tenant Hi all, In my testing of CS2.0, I was never able to successfully log into my custom tenant after following the WIKI instructions for the old and mini-build methods. I've just been modifying core instead while testing. (I know that's bad.) The login for the core tenant would still work and I saw the database entries for users in my custom tenant. I never got a useful error from the logs. I think I asked this in a previous email, but how would you like me to report these types of issues? Do you give public access to your JIRA? Thanks, Charlie Charles Moad Director IMA Lab Indianapolis Museum of Art 4000 Michigan Road Indianapolis, IN 46208-3326 T 317-923-1331 x258 F 317-931-1978 cmoad@imamuseum.org<mailto:cmoad@imamuseum.org> http://www.imamuseum.org<http://www.imamuseum.org/> ________________________________ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Charlie Moad by reply email and destroy all copies of the original message. ________________________________ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Charlie Moad by reply email and destroy all copies of the original message.

Chris Pott wrote: > For version 2.0 there was a step was missing in the documentation which is > related to your issue. Check if you’ve enabled the change described at > http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant under > “Application Layer” step 7.c. Thanks again, Chris, for spotting and adding this entirely necessary step to the instructions. On further checking, it appears that step was present in the v1.12 documentation on setting up a new tenant, but somehow got dropped in the revision of that document for v2.0. Here's the original (see step 11 under "Application Layer"): http://wiki.collectionspace.org/display/CSPACE112/Creating+your+new+tenant I believe that configuration step - adding the tenant number to the app layer local-settings.xml file - is also performed automatically, if you use the mini-build to set up your new tenant. http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant+using+the+mini-build At present, it's likely much quicker - with fewer manual steps required - to do a first time setup of a new tenant, at least in the App and UI layers, using the mini-build. On Thu, Jan 26, 2012 at 6:22 AM, Charlie Moad <CMoad@imamuseum.org> wrote: > Thanks for following up on this. I definitely did not make that change, so I > will try it out this weekend and write back if that does not resolve the > situation. > > - Charlie > > From: Christopher Pott <Christopher.Pott@smk.dk> > Date: Thu, 26 Jan 2012 10:34:14 +0100 > To: Charles Moad <cmoad@imamuseum.org> > Cc: <talk@lists.collectionspace.org> > Subject: SV: [Talk] Unable to log into custom tenant > > Hi Charlie, > > > > For version 2.0 there was a step was missing in the documentation which is > related to your issue. Check if you’ve enabled the change described at > http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant under > “Application Layer” step 7.c. > > > > Regards, > > Chris > > > > IT Developer > > Statens Museum for Kunst > > > > ________________________________ > > Fra: talk-bounces@lists.collectionspace.org > [mailto:talk-bounces@lists.collectionspace.org] På vegne af Charlie Moad > Sendt: 25. januar 2012 20:48 > Til: talk@lists.collectionspace.org > Emne: [Talk] Unable to log into custom tenant > > > > Hi all, > > > > In my testing of CS2.0, I was never able to successfully log into my custom > tenant after following the WIKI instructions for the old and mini-build > methods. I've just been modifying core instead while testing. (I know that's > bad.) The login for the core tenant would still work and I saw the database > entries for users in my custom tenant. I never got a useful error from the > logs. I think I asked this in a previous email, but how would you like me to > report these types of issues? Do you give public access to your JIRA? > > > > Thanks, > > Charlie > > > > Charles Moad > > Director IMA Lab > > > Indianapolis Museum of Art > 4000 Michigan Road > Indianapolis, IN  46208-3326 > T 317-923-1331 x258  F 317-931-1978 > cmoad@imamuseum.org > http://www.imamuseum.org > > ________________________________ > > This email message is for the sole use of the intended recipient(s) and may > contain confidential and privileged information. Any unauthorized review, > use, disclosure or distribution is prohibited. If you are not the intended > recipient, please contact Charlie Moad by reply email and destroy all copies > of the original message. > > ________________________________ > > This email message is for the sole use of the intended recipient(s) and may > contain confidential and privileged information. Any unauthorized review, > use, disclosure or distribution is prohibited. If you are not the intended > recipient, please contact Charlie Moad by reply email and destroy all copies > of the original message. > > > _______________________________________________ > Talk mailing list > Talk@lists.collectionspace.org > http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectionspace.org >

I'm still experiencing this issue using both approaches for installation. I went ahead and opened an issue: http://issues.collectionspace.org/browse/CSPACE-4800 Thanks, Charlie On 1/26/12 11:52 AM, "Aron Roberts" <aron@socrates.berkeley.edu> wrote: >Chris Pott wrote: >> For version 2.0 there was a step was missing in the documentation which >>is >> related to your issue. Check if you¹ve enabled the change described at >> http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant >>under >> ³Application Layer² step 7.c. > >Thanks again, Chris, for spotting and adding this entirely necessary >step to the instructions. On further checking, it appears that step >was present in the v1.12 documentation on setting up a new tenant, but >somehow got dropped in the revision of that document for v2.0. Here's >the original (see step 11 under "Application Layer"): > >http://wiki.collectionspace.org/display/CSPACE112/Creating+your+new+tenant > >I believe that configuration step - adding the tenant number to the >app layer local-settings.xml file - is also performed automatically, >if you use the mini-build to set up your new tenant. > >http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant+using >+the+mini-build > >At present, it's likely much quicker - with fewer manual steps >required - to do a first time setup of a new tenant, at least in the >App and UI layers, using the mini-build. > >On Thu, Jan 26, 2012 at 6:22 AM, Charlie Moad <CMoad@imamuseum.org> wrote: >> Thanks for following up on this. I definitely did not make that change, >>so I >> will try it out this weekend and write back if that does not resolve the >> situation. >> >> - Charlie >> >> From: Christopher Pott <Christopher.Pott@smk.dk> >> Date: Thu, 26 Jan 2012 10:34:14 +0100 >> To: Charles Moad <cmoad@imamuseum.org> >> Cc: <talk@lists.collectionspace.org> >> Subject: SV: [Talk] Unable to log into custom tenant >> >> Hi Charlie, >> >> >> >> For version 2.0 there was a step was missing in the documentation which >>is >> related to your issue. Check if you¹ve enabled the change described at >> http://wiki.collectionspace.org/display/DOC/Creating+your+new+tenant >>under >> ³Application Layer² step 7.c. >> >> >> >> Regards, >> >> Chris >> >> >> >> IT Developer >> >> Statens Museum for Kunst >> >> >> >> ________________________________ >> >> Fra: talk-bounces@lists.collectionspace.org >> [mailto:talk-bounces@lists.collectionspace.org] På vegne af Charlie Moad >> Sendt: 25. januar 2012 20:48 >> Til: talk@lists.collectionspace.org >> Emne: [Talk] Unable to log into custom tenant >> >> >> >> Hi all, >> >> >> >> In my testing of CS2.0, I was never able to successfully log into my >>custom >> tenant after following the WIKI instructions for the old and mini-build >> methods. I've just been modifying core instead while testing. (I know >>that's >> bad.) The login for the core tenant would still work and I saw the >>database >> entries for users in my custom tenant. I never got a useful error from >>the >> logs. I think I asked this in a previous email, but how would you like >>me to >> report these types of issues? Do you give public access to your JIRA? >> >> >> >> Thanks, >> >> Charlie >> >> >> >> Charles Moad >> >> Director IMA Lab >> >> >> Indianapolis Museum of Art >> 4000 Michigan Road >> Indianapolis, IN 46208-3326 >> T 317-923-1331 x258 F 317-931-1978 >> cmoad@imamuseum.org >> http://www.imamuseum.org >> >> ________________________________ >> >> This email message is for the sole use of the intended recipient(s) and >>may >> contain confidential and privileged information. Any unauthorized >>review, >> use, disclosure or distribution is prohibited. If you are not the >>intended >> recipient, please contact Charlie Moad by reply email and destroy all >>copies >> of the original message. >> >> ________________________________ >> >> This email message is for the sole use of the intended recipient(s) and >>may >> contain confidential and privileged information. Any unauthorized >>review, >> use, disclosure or distribution is prohibited. If you are not the >>intended >> recipient, please contact Charlie Moad by reply email and destroy all >>copies >> of the original message. >> >> >> _______________________________________________ >> Talk mailing list >> Talk@lists.collectionspace.org >> >>http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectionsp >>ace.org >> ________________________________ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Charlie Moad by reply email and destroy all copies of the original message.