Unfortunately, they use outdated language ("illiterate") but it's good to see some attention to paid to the many reasons that an adult might struggle with reading. The policy advocate in me would have liked to see some solutions presented, but I understand that's not the focus of this show! https://abcnews.go.com/WhatWouldYouDo/video/illiterate-man-harassed-caf-cashier-65160235 -- Amanda Bergson-Shilcock, Senior Fellow National Skills Coalition Note: we’ve moved! Our new office address is: 1250 Connecticut Ave, NW Suite 200 Washington, D.C. 20036 www.nationalskillscoalition.org<http://www.nationalskillscoalition.org/> [GuideStar Member]