Richard, My experience with Depco stretching back over more than 30 years is that they always look out for the customer and treat customers well. In my case, over dozens of pumps sent to them, if they believe a pump can be economically rebuilt to be good as new, they rebuild it to factory specs and, withut fail, the pump lasts a long time. They always return all the unused parts they removed from the pump. If they feel that a rebuild is not possible for somewhat less than the cost of a new pump, they recommend a replacement pump and sell it to me at a discounted price. I have 100% customer satisfaction with Depco, and I always make it a point to stop in at their booth at the Fort Lauderdale International Boat Show and tell 'em how much I appreciate their great customer service. I'm surprised (and sorry) that your experience is much different. No connection with Depco other than a highly satisfied long-term customer. Milt Baker, Nordhavn 47 Bluewater and American Tug 34 Bluewater IV

I also (Like Milt) have had outstanding support form Depco for several pump rebuilds and sage analysis. I have visited them several times in Clearwater and even discussed pump issue with them to resolve problems. They are great. Joe & Punk Pica 10031 Windward Dr. New Bern, NC 28560 MTOA #3813, AGLCA #5485 Platinum http://carolynann-n37.blogspot.com/ 301-904-9122 Yacht Sales, Curtis Stokes & Associates joseph.pica@gmail.com Joe@CurtisStokes.net w ww.curtisstokes.net > >

I’ll second that. Have worked with Depco a handful of times over the last 15 years. All very positive. Great people that, in my experience, are very willing to take the time to help you solve your problem. randy > On May 20, 2020, at 1:29 PM, Milt Baker via Trawlers-and-Trawlering <trawlers@lists.trawlering.com> wrote: > > Richard, > > My experience with Depco stretching back over more than 30 years is that > they always look out for the customer and treat customers well. In my > case, over dozens of pumps sent to them, if they believe a pump can be > economically rebuilt to be good as new, they rebuild it to factory specs > and, withut fail, the pump lasts a long time. They always return all the > unused parts they removed from the pump. If they feel that a rebuild is > not possible for somewhat less than the cost of a new pump, they recommend > a replacement pump and sell it to me at a discounted price. I have 100% > customer satisfaction with Depco, and I always make it a point to stop in > at their booth at the Fort Lauderdale International Boat Show and tell 'em > how much I appreciate their great customer service. I'm surprised (and > sorry) that your experience is much different. > > No connection with Depco other than a highly satisfied long-term customer. > > Milt Baker, Nordhavn 47 Bluewater and American Tug 34 Bluewater IV > _______________________________________________ > http://lists.trawlering.com/mailman/listinfo/trawlers_lists.trawlering.com > > To unsubscribe or modify your subscription options (get password, change email address, etc) go to: http://lists.trawlering.com/mailman/listinfo/trawlers_lists.trawlering.com > Trawlers & Trawlering and T&T are trademarks of Water World > Productions. Unauthorized use is prohibited.