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Old HP3458A - SN: 2823A 03939

C
cfo
Sun, Sep 21, 2014 3:22 PM

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002
Seller says it's passing selftest.

But it's an old serial# , is there any way one can verify that it has an
up-to date firmware , and maybe via that see if it has has all the needed
upgrades or ServiceNotes applied ?

TIA
CFO
Denmark

Gents I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 Seller says it's passing selftest. But it's an old serial# , is there any way one can verify that it has an up-to date firmware , and maybe via that see if it has has all the needed upgrades or ServiceNotes applied ? TIA CFO Denmark
TM
Todd Micallef
Sun, Sep 21, 2014 3:59 PM

You can try contacting the local Keysight service center or the one in the
USA and give them the serial number. They might be able to tell you if it
has ever been serviced by them and what has been replaced. They were able
to tell me the history of mine. Some meters never go back after manufacture
so don't be surprised if they have no history.

Also, if the seller can take internal pics of the boards with part numbers,
that can tell you if the newer revs were installed. The Keysight's policy
is to repair at component level, and only replace boards as necessary. The
firmware on the outboard logic should be 8 or 9 to be current with bug
fixes. The NVRAM datecodes are important and should have been replaced
within the last 10 years. If not, the meter may end up losing its
calibration constants.

If you are willing to pay the full service price on the meter, Keysight
will perform all necessary fixes if it fails any of the
performance/calibration steps. This should include service notes.

Todd

On Sun, Sep 21, 2014 at 11:22 AM, cfo xnews5@luna.dyndns.dk wrote:

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002
Seller says it's passing selftest.

But it's an old serial# , is there any way one can verify that it has an
up-to date firmware , and maybe via that see if it has has all the needed
upgrades or ServiceNotes applied ?

TIA
CFO
Denmark


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and follow the instructions there.

You can try contacting the local Keysight service center or the one in the USA and give them the serial number. They might be able to tell you if it has ever been serviced by them and what has been replaced. They were able to tell me the history of mine. Some meters never go back after manufacture so don't be surprised if they have no history. Also, if the seller can take internal pics of the boards with part numbers, that can tell you if the newer revs were installed. The Keysight's policy is to repair at component level, and only replace boards as necessary. The firmware on the outboard logic should be 8 or 9 to be current with bug fixes. The NVRAM datecodes are important and should have been replaced within the last 10 years. If not, the meter may end up losing its calibration constants. If you are willing to pay the full service price on the meter, Keysight will perform all necessary fixes if it fails any of the performance/calibration steps. This should include service notes. Todd On Sun, Sep 21, 2014 at 11:22 AM, cfo <xnews5@luna.dyndns.dk> wrote: > Gents > > I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 > Seller says it's passing selftest. > > But it's an old serial# , is there any way one can verify that it has an > up-to date firmware , and maybe via that see if it has has all the needed > upgrades or ServiceNotes applied ? > > TIA > CFO > Denmark > > _______________________________________________ > volt-nuts mailing list -- volt-nuts@febo.com > To unsubscribe, go to > https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts > and follow the instructions there. >
BG
Bill Gold
Sun, Sep 21, 2014 4:04 PM

TIA:

Push "blue" key then "blue R" ( the shifted "TRIG" key) and "ENTER".

Then press the downarrow "V" key 4 times to get to the "REV?" on the
display.  Then press "ENTER" and two numbers will be displayed with a comma
in the middle.  The first number is the multimeter's master processor
firmware revision.  The second number is the slave processor's firmware
revision.  This is if the "full menu" has been set.  If not, see the "MENU"
command in the Operator's Manual and set it to "FULL".

Mine are both "7,2" and I have no problems.  The latest is "9".

Bill

----- Original Message -----
From: "cfo" xnews5@luna.dyndns.dk
To: volt-nuts@febo.com
Sent: Sunday, September 21, 2014 8:22 AM
Subject: [volt-nuts] Old HP3458A - SN: 2823A 03939

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002
Seller says it's passing selftest.

But it's an old serial# , is there any way one can verify that it has an
up-to date firmware , and maybe via that see if it has has all the needed
upgrades or ServiceNotes applied ?

TIA
CFO
Denmark


volt-nuts mailing list -- volt-nuts@febo.com
To unsubscribe, go to

and follow the instructions there.

TIA: Push "blue" key then "blue R" ( the shifted "TRIG" key) and "ENTER". Then press the downarrow "V" key 4 times to get to the "REV?" on the display. Then press "ENTER" and two numbers will be displayed with a comma in the middle. The first number is the multimeter's master processor firmware revision. The second number is the slave processor's firmware revision. This is if the "full menu" has been set. If not, see the "MENU" command in the Operator's Manual and set it to "FULL". Mine are both "7,2" and I have no problems. The latest is "9". Bill ----- Original Message ----- From: "cfo" <xnews5@luna.dyndns.dk> To: <volt-nuts@febo.com> Sent: Sunday, September 21, 2014 8:22 AM Subject: [volt-nuts] Old HP3458A - SN: 2823A 03939 > Gents > > I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 > Seller says it's passing selftest. > > But it's an old serial# , is there any way one can verify that it has an > up-to date firmware , and maybe via that see if it has has all the needed > upgrades or ServiceNotes applied ? > > TIA > CFO > Denmark > > _______________________________________________ > volt-nuts mailing list -- volt-nuts@febo.com > To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts > and follow the instructions there.
JL
J. L. Trantham
Sun, Sep 21, 2014 4:20 PM

Not in front of my meter right now but IIRC, 'Blue Key' (shift), 'R', 'Down Arrow' until you find Rev? then hit enter.  It will return something like 7,1 or 8,2 etc.

The first digit is the master processor firmware version and the second number is the slave processor firmware version.  The master processor firmware is located on the A5 Board, the Outguard Controller.  I'm not sure where the slave processor firmware is located.  9,2 is the latest AFAIK.  I've heard that there is not much difference between 8 and 9.

I don't know how to check for the Service Note Compliance.  Would probably have to read each note then explore the meter to see what is installed.

Good luck.

Joe

-----Original Message-----
From: volt-nuts [mailto:volt-nuts-bounces@febo.com] On Behalf Of cfo
Sent: Sunday, September 21, 2014 10:22 AM
To: volt-nuts@febo.com
Subject: [volt-nuts] Old HP3458A - SN: 2823A 03939

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 Seller says it's passing selftest.

But it's an old serial# , is there any way one can verify that it has an up-to date firmware , and maybe via that see if it has has all the needed upgrades or ServiceNotes applied ?

TIA
CFO
Denmark


volt-nuts mailing list -- volt-nuts@febo.com To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts
and follow the instructions there.

Not in front of my meter right now but IIRC, 'Blue Key' (shift), 'R', 'Down Arrow' until you find Rev? then hit enter. It will return something like 7,1 or 8,2 etc. The first digit is the master processor firmware version and the second number is the slave processor firmware version. The master processor firmware is located on the A5 Board, the Outguard Controller. I'm not sure where the slave processor firmware is located. 9,2 is the latest AFAIK. I've heard that there is not much difference between 8 and 9. I don't know how to check for the Service Note Compliance. Would probably have to read each note then explore the meter to see what is installed. Good luck. Joe -----Original Message----- From: volt-nuts [mailto:volt-nuts-bounces@febo.com] On Behalf Of cfo Sent: Sunday, September 21, 2014 10:22 AM To: volt-nuts@febo.com Subject: [volt-nuts] Old HP3458A - SN: 2823A 03939 Gents I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 Seller says it's passing selftest. But it's an old serial# , is there any way one can verify that it has an up-to date firmware , and maybe via that see if it has has all the needed upgrades or ServiceNotes applied ? TIA CFO Denmark _______________________________________________ volt-nuts mailing list -- volt-nuts@febo.com To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts and follow the instructions there.
RE
Randy Evans
Sun, Sep 21, 2014 5:40 PM

I checked my 3458A and it says that the Rev is 8.2.  What can I infer about
the unit?  I have not opened it up yet to check the status of  the NVRAM
since I am waiting for the posidrive tools.

Randy

On Sun, Sep 21, 2014 at 9:20 AM, J. L. Trantham jltran@att.net wrote:

Not in front of my meter right now but IIRC, 'Blue Key' (shift), 'R',
'Down Arrow' until you find Rev? then hit enter.  It will return something
like 7,1 or 8,2 etc.

The first digit is the master processor firmware version and the second
number is the slave processor firmware version.  The master processor
firmware is located on the A5 Board, the Outguard Controller.  I'm not sure
where the slave processor firmware is located.  9,2 is the latest AFAIK.
I've heard that there is not much difference between 8 and 9.

I don't know how to check for the Service Note Compliance.  Would probably
have to read each note then explore the meter to see what is installed.

Good luck.

Joe

-----Original Message-----
From: volt-nuts [mailto:volt-nuts-bounces@febo.com] On Behalf Of cfo
Sent: Sunday, September 21, 2014 10:22 AM
To: volt-nuts@febo.com
Subject: [volt-nuts] Old HP3458A - SN: 2823A 03939

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002
Seller says it's passing selftest.

But it's an old serial# , is there any way one can verify that it has an
up-to date firmware , and maybe via that see if it has has all the needed
upgrades or ServiceNotes applied ?

TIA
CFO
Denmark


volt-nuts mailing list -- volt-nuts@febo.com To unsubscribe, go to
https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts
and follow the instructions there.


volt-nuts mailing list -- volt-nuts@febo.com
To unsubscribe, go to
https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts
and follow the instructions there.

I checked my 3458A and it says that the Rev is 8.2. What can I infer about the unit? I have not opened it up yet to check the status of the NVRAM since I am waiting for the posidrive tools. Randy On Sun, Sep 21, 2014 at 9:20 AM, J. L. Trantham <jltran@att.net> wrote: > Not in front of my meter right now but IIRC, 'Blue Key' (shift), 'R', > 'Down Arrow' until you find Rev? then hit enter. It will return something > like 7,1 or 8,2 etc. > > The first digit is the master processor firmware version and the second > number is the slave processor firmware version. The master processor > firmware is located on the A5 Board, the Outguard Controller. I'm not sure > where the slave processor firmware is located. 9,2 is the latest AFAIK. > I've heard that there is not much difference between 8 and 9. > > I don't know how to check for the Service Note Compliance. Would probably > have to read each note then explore the meter to see what is installed. > > Good luck. > > Joe > > -----Original Message----- > From: volt-nuts [mailto:volt-nuts-bounces@febo.com] On Behalf Of cfo > Sent: Sunday, September 21, 2014 10:22 AM > To: volt-nuts@febo.com > Subject: [volt-nuts] Old HP3458A - SN: 2823A 03939 > > Gents > > I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 > Seller says it's passing selftest. > > But it's an old serial# , is there any way one can verify that it has an > up-to date firmware , and maybe via that see if it has has all the needed > upgrades or ServiceNotes applied ? > > TIA > CFO > Denmark > > _______________________________________________ > volt-nuts mailing list -- volt-nuts@febo.com To unsubscribe, go to > https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts > and follow the instructions there. > > _______________________________________________ > volt-nuts mailing list -- volt-nuts@febo.com > To unsubscribe, go to > https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts > and follow the instructions there. >
C
cfo
Sun, Sep 21, 2014 6:04 PM

Thank you for the info about the fw. revision.

I'm going to ask the seller what it says, when performing those steps.

CFO

--
E-mail:xnews5@luna.dyndns.dk

Thank you for the info about the fw. revision. I'm going to ask the seller what it says, when performing those steps. CFO -- E-mail:xnews5@luna.dyndns.dk
A
acbern@gmx.de
Mon, Sep 22, 2014 7:40 AM

for such an old meter it is very likely that the follwing is necessary:

-replace srams, they are soldered, use sockets, then recalibrate, about 500 euro incl. cal.
-upgrade to latest firmware, sells for about 250 euro.
-replace input filter and fan, not expensive, but since you open it up anyway and they relatively often fail (as you can also see in other blogs), it is worth doing that. say 50 euro.

then, you need to verify that the service note 18 on the a3 board drift (not the reference drift, which may be overcome by just using the meter) is ok, this takes about a week. if an issue, you need to send the meter to the fab, as in europe you cannot buy the board allone (or get a used and good one elsewhere, which is hard). at that point you have lost money anyway.

not sure what the seller asks for, but it may be chaper to buy a used one with warranty.

Gesendet: Sonntag, 21. September 2014 um 15:22 Uhr
Von: cfo xnews5@luna.dyndns.dk
An: volt-nuts@febo.com
Betreff: [volt-nuts] Old HP3458A - SN: 2823A 03939

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002
Seller says it's passing selftest.

But it's an old serial# , is there any way one can verify that it has an
up-to date firmware , and maybe via that see if it has has all the needed
upgrades or ServiceNotes applied ?

TIA
CFO
Denmark


volt-nuts mailing list -- volt-nuts@febo.com
To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts
and follow the instructions there.

for such an old meter it is very likely that the follwing is necessary: -replace srams, they are soldered, use sockets, then recalibrate, about 500 euro incl. cal. -upgrade to latest firmware, sells for about 250 euro. -replace input filter and fan, not expensive, but since you open it up anyway and they relatively often fail (as you can also see in other blogs), it is worth doing that. say 50 euro. then, you need to verify that the service note 18 on the a3 board drift (not the reference drift, which may be overcome by just using the meter) is ok, this takes about a week. if an issue, you need to send the meter to the fab, as in europe you cannot buy the board allone (or get a used and good one elsewhere, which is hard). at that point you have lost money anyway. not sure what the seller asks for, but it may be chaper to buy a used one with warranty. > Gesendet: Sonntag, 21. September 2014 um 15:22 Uhr > Von: cfo <xnews5@luna.dyndns.dk> > An: volt-nuts@febo.com > Betreff: [volt-nuts] Old HP3458A - SN: 2823A 03939 > > Gents > > I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt 002 > Seller says it's passing selftest. > > But it's an old serial# , is there any way one can verify that it has an > up-to date firmware , and maybe via that see if it has has all the needed > upgrades or ServiceNotes applied ? > > TIA > CFO > Denmark > > _______________________________________________ > volt-nuts mailing list -- volt-nuts@febo.com > To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts > and follow the instructions there. >
C
cfo
Tue, Sep 23, 2014 6:56 PM

On Sun, 21 Sep 2014 15:22:14 +0000, cfo wrote:

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt
002 Seller says it's passing selftest.

The seller has returned with this info :

hello again too,
rev : 5,1
i think CAL-Ram's have been changed on 1999 but i m not sure.
In can accept a 30 days warranty no problem.

So it's fw: 5,1

CFO

On Sun, 21 Sep 2014 15:22:14 +0000, cfo wrote: > Gents > > I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt > 002 Seller says it's passing selftest. The seller has returned with this info : > hello again too, > rev : 5,1 > i think CAL-Ram's have been changed on 1999 but i m not sure. > In can accept a 30 days warranty no problem. So it's fw: 5,1 CFO
JL
J. L. Trantham
Tue, Sep 23, 2014 10:59 PM

I suspect it has the six EPROM version of the A5 board, where the '5' firmware resides.  The Ver 8 files are 'out there' and it should be a simple matter of burning the six chips if you have a chip burner.

I don't know where the '1' firmware resides.

Joe

-----Original Message-----
From: volt-nuts [mailto:volt-nuts-bounces@febo.com] On Behalf Of cfo
Sent: Tuesday, September 23, 2014 1:57 PM
To: volt-nuts@febo.com
Subject: Re: [volt-nuts] Old HP3458A - SN: 2823A 03939

On Sun, 21 Sep 2014 15:22:14 +0000, cfo wrote:

Gents

I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt
002 Seller says it's passing selftest.

The seller has returned with this info :

hello again too,
rev : 5,1
i think CAL-Ram's have been changed on 1999 but i m not sure.
In can accept a 30 days warranty no problem.

So it's fw: 5,1

CFO


volt-nuts mailing list -- volt-nuts@febo.com To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts
and follow the instructions there.

I suspect it has the six EPROM version of the A5 board, where the '5' firmware resides. The Ver 8 files are 'out there' and it should be a simple matter of burning the six chips if you have a chip burner. I don't know where the '1' firmware resides. Joe -----Original Message----- From: volt-nuts [mailto:volt-nuts-bounces@febo.com] On Behalf Of cfo Sent: Tuesday, September 23, 2014 1:57 PM To: volt-nuts@febo.com Subject: Re: [volt-nuts] Old HP3458A - SN: 2823A 03939 On Sun, 21 Sep 2014 15:22:14 +0000, cfo wrote: > Gents > > I'm looking for a 3458A , and have found one : SN: 2823A 03939 w. opt > 002 Seller says it's passing selftest. The seller has returned with this info : > hello again too, > rev : 5,1 > i think CAL-Ram's have been changed on 1999 but i m not sure. > In can accept a 30 days warranty no problem. So it's fw: 5,1 CFO _______________________________________________ volt-nuts mailing list -- volt-nuts@febo.com To unsubscribe, go to https://www.febo.com/cgi-bin/mailman/listinfo/volt-nuts and follow the instructions there.
PK
Poul-Henning Kamp
Wed, Sep 24, 2014 6:27 AM

In message 006401cfd782$031657f0$094307d0$@att.net, "J. L. Trantham" writes:

I don't know where the '1' firmware resides.

In an 8051 on the isolated side of things.

As far as I know, there are only a '1' and '2' version of that,
but I don't have access to the '2' version, so I don't know what
the difference might be.

--
Poul-Henning Kamp      | UNIX since Zilog Zeus 3.20
phk@FreeBSD.ORG        | TCP/IP since RFC 956
FreeBSD committer      | BSD since 4.3-tahoe
Never attribute to malice what can adequately be explained by incompetence.

-------- In message <006401cfd782$031657f0$094307d0$@att.net>, "J. L. Trantham" writes: >I don't know where the '1' firmware resides. In an 8051 on the isolated side of things. As far as I know, there are only a '1' and '2' version of that, but I don't have access to the '2' version, so I don't know what the difference might be. -- Poul-Henning Kamp | UNIX since Zilog Zeus 3.20 phk@FreeBSD.ORG | TCP/IP since RFC 956 FreeBSD committer | BSD since 4.3-tahoe Never attribute to malice what can adequately be explained by incompetence.