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View all threadsRe: [Talk] Help with Collection Space Install
Thanks, Fred! Via this message, I'm forwarding your response, below,
to the CollectionSpace Talk list. (This is the mailing list that, in
part, is used for peer support of CollectionSpace by both project team
members and community members, including implementers at various
museums and collections.) We'll see if we can rustle up one or more
responses on that list.
If you're not already a member of that list, you're invited to subscribe:
http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectionspace.org
Aron
---------- Forwarded message ----------
From: Fred Warren FWarren574@aol.com
Date: Wed, Jun 12, 2013 at 11:48 AM
Subject: RE: [Talk] Help with Collection Space Install
To: Aron Roberts aron@socrates.berkeley.edu
Aron,
I am sorry it has taken so long for me to get back to you. I can only work
on the Collection Space install when I have free time.
I will try to focus on your questions. In essence, no Collection Space
server processes were running after the aborted install. I am installing on
a Windows 7 platform, if that makes any difference. The only log file I
find is the catalina.out which is 0 length. There is a ._catalina.out that
has something in it but it is pretty cryptic and short. I am attaching it.
I checked the environment variables. The CSPACE_JEESERVER_HOME variable is
set. I have no setting for the DB_PASSWORD_NUXEO as I did not see in the
setup instructions a place that told me to set it, but I am happy to add it
to the environment variables if needed.
If you can make any sense of this, I would appreciate some guidance. And,
while I have your attention, I would like you to ask you another question.
Is it possible to include the Collection Space functionality into a normal
Nuxeo environment such that it would appear as another tab (like DAM, DM,
etc.)? The organization I am supporting will need a full up Nuxeo content
management capability in addition to the collection management functions.
Thanks for taking the time to help me out,
Fred Warren
-----Original Message-----
From: aronroberts@gmail.com [mailto:aronroberts@gmail.com] On Behalf Of Aron
Roberts
Sent: Monday, June 10, 2013 12:28 PM
To: Fred Warren
Cc: talk@lists.collectionspace.org
Subject: Re: [Talk] Help with Collection Space Install
Hi Fred,
Thanks for this problem report. You've attached a summary report from
running tests against CollectionSpace's back-end layer, the Services layer.
It appears all the tests either failed or, after a small set of tests
failed, were skipped from that point on. At this level of detail, it's
difficult to offer specific advice, but perhaps we can start here:
- Is the CollectionSpace server running? For instance, on a Linux or Mac
OS X computer, you might try entering, at a shell/terminal/command prompt:
ps -ef | grep catalina
This will help you identify whether an instance of Tomcat is running, at
least. (If you're using a Windows system, please let us know, and we can
follow up with an equivalent suggestion.)
- If so, is CollectionSpace's Services layer running and responding to
requests?
In your browser, you might visit an address like this one:
http://<hostname-or-ip-address>:8180/cspace-services/acquisitions
(If the system is running on your own computer, you might substitute
'localhost' for <hostname-or-ip-address> above; e.g.
http://localhost:8180/cspace-services/acquisitions
And enter the following at its username and password prompt, if any:
admin@core.collectionspace.org
and
Administrator
If you're not prompted for a username and password, that in itself is
useful information
- If so, can you log into it, as a default administrative user, via a Web
browser?
If the services layer is running, you might try visiting CollectionSpace's
login page at:
http://<hostname-or-ip-address>:8180/collectionspace/ui/core/html
If a login page appears, you might try logging in via the same username and
password mentioned above, in step 2.
- Are there any 'ERROR' level messages in any of the pertinent log files?
Regardless of your results in the steps above, when you open any of the
following error log files, all in $CSPACE_JEESERVER_HOME/logs (or
%CSPACE_JEESERVER_HOME%\logs under Windows), do you see any obvious errors,
often prefaced by the word ERROR in all caps?
catalina.out
cspace-app.log
cspace-services.log
You are also invited to attach copies of those logs to any follow-up
email.
- Are the expected environment variables present?
In the various Installation Guides, there is a section titled "Setting up
CollectionSpace". This lists a variety of environment variables whose
values must be set for an installation to be successful. Can you verify
whether these are present? As the system user under which you started
CollectionSpace, can you - on a Linux or Mac OS X system, for instance,
type
env
at a shell/terminal/command prompt, and verify that each of the environment
variables listed that section are present? This list should contain values
that look something like this:
CSPACE_JEESERVER_HOME=/usr/local/share/apache-tomcat-6.0.33
DB_PASSWORD_NUXEO=some_password_here
...
Beyond these five steps, in a follow-up if appropriate, we might also
explore whether the PostgreSQL database is running, whether you can log into
it as the 'cspace' or 'nuxeo' user, and whether the expected databases and
tables have been created.
Thanks for your interest in, and for evaluating, CollectionSpace!
Aron Roberts
UC Berkeley
On Sun, Jun 9, 2013 at 9:52 AM, Fred Warren FWarren574@aol.com wrote:
Megan Forbes suggested I send out a call for help to this email list.
I am trying to install Collection Space in order to evaluate its use
for an organization I am working with. I have tried to follow the
installation recipe including the installation of all the supporting
tools.
Unfortunately, the install has failed. I also tried the installation
program on the FTP site, but it too failed. I am attaching the latest
installation report and I hope that someone will find the time to help
me out.
Thanks,
Fred Warren
Talk mailing list
Talk@lists.collectionspace.org
http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectio
nspace.org
Hi Fred,
You wrote:
I checked the environment variables. The CSPACE_JEESERVER_HOME variable is
set. I have no setting for the DB_PASSWORD_NUXEO as I did not see in the
setup instructions a place that told me to set it, but I am happy to add it
to the environment variables if needed.
That would be a good place to start out. In the relevant installation guide:
http://wiki.collectionspace.org/display/DOC/Installing+3.2.2+on+Generic+Unix-like+or+Windows+Systems
the "Set environment variables" section details the environment
variables that need to be set for a successful installation. In
addition to DB_PASSWORD_NUXEO, you might also verify that all of the
other variables listed there have been set, as well.
Once you've set those variables, you can:
- Shut down the server
- Repeat the steps under the "Initialize the databases and import
default users and permissions" section, beginning with step 5.
Let us know how this goes - thanks!
Aron
On Wed, Jun 12, 2013 at 12:39 PM, Aron Roberts
aron@socrates.berkeley.edu wrote:
Thanks, Fred! Via this message, I'm forwarding your response, below,
to the CollectionSpace Talk list. (This is the mailing list that, in
part, is used for peer support of CollectionSpace by both project team
members and community members, including implementers at various
museums and collections.) We'll see if we can rustle up one or more
responses on that list.
If you're not already a member of that list, you're invited to subscribe:
http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectionspace.org
Aron
---------- Forwarded message ----------
From: Fred Warren FWarren574@aol.com
Date: Wed, Jun 12, 2013 at 11:48 AM
Subject: RE: [Talk] Help with Collection Space Install
To: Aron Roberts aron@socrates.berkeley.edu
Aron,
I am sorry it has taken so long for me to get back to you. I can only work
on the Collection Space install when I have free time.
I will try to focus on your questions. In essence, no Collection Space
server processes were running after the aborted install. I am installing on
a Windows 7 platform, if that makes any difference. The only log file I
find is the catalina.out which is 0 length. There is a ._catalina.out that
has something in it but it is pretty cryptic and short. I am attaching it.
I checked the environment variables. The CSPACE_JEESERVER_HOME variable is
set. I have no setting for the DB_PASSWORD_NUXEO as I did not see in the
setup instructions a place that told me to set it, but I am happy to add it
to the environment variables if needed.
If you can make any sense of this, I would appreciate some guidance. And,
while I have your attention, I would like you to ask you another question.
Is it possible to include the Collection Space functionality into a normal
Nuxeo environment such that it would appear as another tab (like DAM, DM,
etc.)? The organization I am supporting will need a full up Nuxeo content
management capability in addition to the collection management functions.
Thanks for taking the time to help me out,
Fred Warren
-----Original Message-----
From: aronroberts@gmail.com [mailto:aronroberts@gmail.com] On Behalf Of Aron
Roberts
Sent: Monday, June 10, 2013 12:28 PM
To: Fred Warren
Cc: talk@lists.collectionspace.org
Subject: Re: [Talk] Help with Collection Space Install
Hi Fred,
Thanks for this problem report. You've attached a summary report from
running tests against CollectionSpace's back-end layer, the Services layer.
It appears all the tests either failed or, after a small set of tests
failed, were skipped from that point on. At this level of detail, it's
difficult to offer specific advice, but perhaps we can start here:
- Is the CollectionSpace server running? For instance, on a Linux or Mac
OS X computer, you might try entering, at a shell/terminal/command prompt:
ps -ef | grep catalina
This will help you identify whether an instance of Tomcat is running, at
least. (If you're using a Windows system, please let us know, and we can
follow up with an equivalent suggestion.)
- If so, is CollectionSpace's Services layer running and responding to
requests?
In your browser, you might visit an address like this one:
http://<hostname-or-ip-address>:8180/cspace-services/acquisitions
(If the system is running on your own computer, you might substitute
'localhost' for <hostname-or-ip-address> above; e.g.
http://localhost:8180/cspace-services/acquisitions
And enter the following at its username and password prompt, if any:
admin@core.collectionspace.org
and
Administrator
If you're not prompted for a username and password, that in itself is
useful information
- If so, can you log into it, as a default administrative user, via a Web
browser?
If the services layer is running, you might try visiting CollectionSpace's
login page at:
http://<hostname-or-ip-address>:8180/collectionspace/ui/core/html
If a login page appears, you might try logging in via the same username and
password mentioned above, in step 2.
- Are there any 'ERROR' level messages in any of the pertinent log files?
Regardless of your results in the steps above, when you open any of the
following error log files, all in $CSPACE_JEESERVER_HOME/logs (or
%CSPACE_JEESERVER_HOME%\logs under Windows), do you see any obvious errors,
often prefaced by the word ERROR in all caps?
catalina.out
cspace-app.log
cspace-services.log
You are also invited to attach copies of those logs to any follow-up
email.
- Are the expected environment variables present?
In the various Installation Guides, there is a section titled "Setting up
CollectionSpace". This lists a variety of environment variables whose
values must be set for an installation to be successful. Can you verify
whether these are present? As the system user under which you started
CollectionSpace, can you - on a Linux or Mac OS X system, for instance,
type
env
at a shell/terminal/command prompt, and verify that each of the environment
variables listed that section are present? This list should contain values
that look something like this:
CSPACE_JEESERVER_HOME=/usr/local/share/apache-tomcat-6.0.33
DB_PASSWORD_NUXEO=some_password_here
...
Beyond these five steps, in a follow-up if appropriate, we might also
explore whether the PostgreSQL database is running, whether you can log into
it as the 'cspace' or 'nuxeo' user, and whether the expected databases and
tables have been created.
Thanks for your interest in, and for evaluating, CollectionSpace!
Aron Roberts
UC Berkeley
On Sun, Jun 9, 2013 at 9:52 AM, Fred Warren FWarren574@aol.com wrote:
Megan Forbes suggested I send out a call for help to this email list.
I am trying to install Collection Space in order to evaluate its use
for an organization I am working with. I have tried to follow the
installation recipe including the installation of all the supporting
tools.
Unfortunately, the install has failed. I also tried the installation
program on the FTP site, but it too failed. I am attaching the latest
installation report and I hope that someone will find the time to help
me out.
Thanks,
Fred Warren
Talk mailing list
Talk@lists.collectionspace.org
http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectio
nspace.org