Box Office Sales Representative
Open until filled
Tacoma Arts Live Box Office manages ticketed events in our theaters and other venues; we sell tickets to over 150 events a year. We are looking for energetic, motivated individuals to work in our Box Office. In this position, you will use your strong customer service and sales skills to help our patrons, staff, and Resident Arts Organizations in all box office needs. Box Office Sales Representative schedules consist of nights, weekends, and regular work week hours. This is a part-time position, up to 20 hours per week depending on events.
Responsibilities:
Provide excellent customer service to patrons
Selling single tickets and subscriptions for all events offered by Tacoma Arts Live & other arts organizations
Open and close the box office during our regular business hours
Support the Box Office team by working during performances and special events; nights and weekends required.
Follow and implement Box Office policies and procedures
Responsible for various administrative work including but not limited to: typing, filing, data entry, copying, mail processing, and proof reading as needed.
Retain knowledge of various events, including other organizations' events
Maintain efficient and accurate records and account for all Box Office transactions.
Skills needed to apply:
One or more years of customer service or sales experience
Understanding of Microsoft Office Suite: Word, Excel, Outlook etc.
Experience with AudienceView Ticketing system or other ticketing related database preferred, but not required
Knowledge of BOCA Printers preferred, but not required
Must speak fluent English. A second language is a plus, but not required
Must be willing to work in a team environment
To apply, please send your resume and cover letter to jobs@tacomaartslive.orgmailto:jobs@tacomaartslive.org
No phone calls please.
About Tacoma Arts Live
Tacoma Arts Live is a leader as a regional performing arts center and non-profit arts organization. On behalf of the City of Tacoma, Tacoma Arts Live manages three theaters: Pantages Theater, Rialto Theater, Theater on the Square plus three studios, Jones office building and a privately owned Tacoma Armory. Tacoma Arts Live is located in the heart of downtown Tacoma and is the jewel of the Historic Theater District, a neighborhood which includes other artistic activities and enterprises. Programs at the Tacoma Arts Live include musicals, theater, comedy, dance, opera, concerts, film, lectures, family shows and other live events performed by touring and community organizations.
Tacoma Arts Live values:
Openness (staying transparent and eager to collaborate)
Joy (celebrating our humanity)
Courage (smart risk-taking, learning, changing)
Diversity (reflecting our community onstage and off)
Inclusiveness (inviting broad access, building strong relationships)
Stewardship (honoring the legacy we inherit, nurturing the future)
We are committed to supporting a diverse and inclusive work environment, and to fostering creativity, excellence and collaboration. We honor and value the dignity of all individuals, and want all qualified individuals to apply for our positions.
To find more information about employment opportunities, visit: https://www.tacomaartslive.org/about/employment-opportunities-careers