Do your clients have a policy regarding deleting emails? I am working with a municipality that seems to need one. Some employees delete emails quickly - maybe even as soon as the issue is resolved. Others never delete emails. I'd appreciate advice and examples, if possible. Thank you, Kim Spady

I don't have a policy to offer, but I will offer a bit of insight. Depending on how your email system is setup, this could be addressed on the server end in terms of retention. Employee could delete an email from their inbox, but the server could still be setup to save everything for a defined period of time. Also, just because they deleted an email doesn't mean it's gone. It should still be in their "trash" and, depending on how they have their email setup on their computer, it may stay in the "trash" until they manually empty the trash. On Tue, Mar 19, 2024 at 1:54 PM Kimberlee Spady via Oama < oama@lists.imla.org> wrote: > Do your clients have a policy regarding deleting emails? > > > > I am working with a municipality that seems to need one. Some employees > delete emails quickly – maybe even as soon as the issue is resolved. Others > never delete emails. > > > > I’d appreciate advice and examples, if possible. > > > > Thank you, > > Kim Spady > > > -- > Oama mailing list -- oama@lists.imla.org > To unsubscribe send an email to oama-leave@lists.imla.org >