Megan Forbes suggested I send out a call for help to this email list. I am trying to install Collection Space in order to evaluate its use for an organization I am working with. I have tried to follow the installation recipe including the installation of all the supporting tools. Unfortunately, the install has failed. I also tried the installation program on the FTP site, but it too failed. I am attaching the latest installation report and I hope that someone will find the time to help me out. Thanks, Fred Warren

Hi Fred, Thanks for this problem report. You've attached a summary report from running tests against CollectionSpace's back-end layer, the Services layer. It appears all the tests either failed or, after a small set of tests failed, were skipped from that point on. At this level of detail, it's difficult to offer specific advice, but perhaps we can start here: 1. Is the CollectionSpace server running? For instance, on a Linux or Mac OS X computer, you might try entering, at a shell/terminal/command prompt: ps -ef | grep catalina This will help you identify whether an instance of Tomcat is running, at least. (If you're using a Windows system, please let us know, and we can follow up with an equivalent suggestion.) 2. If so, is CollectionSpace's Services layer running and responding to requests? In your browser, you might visit an address like this one: http://<hostname-or-ip-address>:8180/cspace-services/acquisitions (If the system is running on your own computer, you might substitute 'localhost' for <hostname-or-ip-address> above; e.g. http://localhost:8180/cspace-services/acquisitions And enter the following at its username and password prompt, if any: admin@core.collectionspace.org and Administrator If you're *not* prompted for a username and password, that in itself is useful information 3. If so, can you log into it, as a default administrative user, via a Web browser? If the services layer is running, you might try visiting CollectionSpace's login page at: http://<hostname-or-ip-address>:8180/collectionspace/ui/core/html If a login page appears, you might try logging in via the same username and password mentioned above, in step 2. 4. Are there any 'ERROR' level messages in any of the pertinent log files? Regardless of your results in the steps above, when you open any of the following error log files, all in $CSPACE_JEESERVER_HOME/logs (or %CSPACE_JEESERVER_HOME%\logs under Windows), do you see any obvious errors, often prefaced by the word ERROR in all caps? catalina.out cspace-app.log cspace-services.log You are also invited to attach copies of those logs to any follow-up email. 5. Are the expected environment variables present? In the various Installation Guides, there is a section titled "Setting up CollectionSpace". This lists a variety of environment variables whose values must be set for an installation to be successful. Can you verify whether these are present? *As the system user under which you started CollectionSpace*, can you - on a Linux or Mac OS X system, for instance, type env at a shell/terminal/command prompt, and verify that each of the environment variables listed that section are present? This list should contain values that look something like this: CSPACE_JEESERVER_HOME=/usr/local/share/apache-tomcat-6.0.33 DB_PASSWORD_NUXEO=some_password_here ... Beyond these five steps, in a follow-up if appropriate, we might also explore whether the PostgreSQL database is running, whether you can log into it as the 'cspace' or 'nuxeo' user, and whether the expected databases and tables have been created. Thanks for your interest in, and for evaluating, CollectionSpace! Aron Roberts UC Berkeley On Sun, Jun 9, 2013 at 9:52 AM, Fred Warren <FWarren574@aol.com> wrote: > Megan Forbes suggested I send out a call for help to this email list. I am > trying to install Collection Space in order to evaluate its use for an > organization I am working with. I have tried to follow the installation > recipe including the installation of all the supporting tools. > Unfortunately, the install has failed. I also tried the installation > program on the FTP site, but it too failed. I am attaching the latest > installation report and I hope that someone will find the time to help me > out. > > > > Thanks, > > Fred Warren > > > _______________________________________________ > Talk mailing list > Talk@lists.collectionspace.org > http://lists.collectionspace.org/mailman/listinfo/talk_lists.collectionspace.org >