Hello NCL colleagues, As discussed at our meeting today, there are numerous policies right now that will carry strong consequences for people who don't have good digital literacy skills. They include Census 2020, which will be pushing online responses, and the various states that are imposing work requirements on Medicaid recipients. A recent article in the New York Times Upshot blog<https://www.nytimes.com/2018/09/24/upshot/one-big-problem-with-medicaid-work-requirement-people-are-unaware-it-exists.html> highlighted the Arkansas Medicaid work-requirements program, which has already caused 4,000+ people to lose their health insurance. The article included a link to the official Arkansas website where Medicaid recipients are required to report their work hours<https://access.arkansas.gov/Voter.aspx>. I challenge any of you to visit the Arkansas site and try to figure out how to report hours. It is definitely not intuitive -- even for a native English speaker with a college education. -Amanda -- Amanda Bergson-Shilcock, Director of Upskilling Policy National Skills Coalition 1730 Rhode Island Avenue NW, Suite 712, Washington DC 20036 215-285-2860 (cell) www.nationalskillscoalition.org<http://www.nationalskillscoalition.org> [https://docs.google.com/uc?export=download&id=1WRiuKOEw1QK1JDrV6mfMWOtt8iUK7E-q&revid=0B5x0IzXdtJN9dFVrMDVOdDBrcEdJMzJLc3psZWVIYmp1ZXJ3PQ] <https://www.guidestar.org/profile/30-0075580>