Good afternoon everyone. This issue must have been address before but I cannot find it the archives or in my research on OSCN. I am trying to determine if I am required to produce the name, address, phone number, email address, date of birth and date of service for our utility customers. The only item not requested is the social security number which I understand is protected. I am inclined to believe it is public information since I cannot find an exemption in the open records law but It does not seem right to give out all that private information of our utility customers. Thanks for you input and suggestions. And Happy Valentine's Day to all. Ken Ray Underwood Attorney at Law The Beacon Building 406 S. Boulder Ave., Suite 640 Tulsa, OK 74103 Phone: 918-582-7447 Fax: 918-582-0166 Ken@ulawok.com<mailto:Ken@ulawok.com> www.ulawok.com<http://www.ulawok.com/> CONFIDENTIALITY NOTICE: This e-mail message, and all attachments transmitted with it, may contain legally privileged and confidential information intended solely for the use of the intended recipient. If the reader of this message is not the intended recipient or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone (918) 582-7447, or by electronic mail to ken@ulawok.com<mailto:kenunderwood@tulsacoxmail.com>, and delete this message and all copies and backups thereof. Thank you.

    Cite    Name    Level

Open Records Act provides the following regarding utility records: Skip to Main Content<https://www.oscn.net/applications/oscn/DeliverDocument.asp?CiteID=439206#oscn-content>Accessibility Statement<https://www.oscn.net/v4/accessibility/> * Help<http://www.oscn.net/applications/oscn/SimpleHelp.asp?HelpContextID=> * Contact Us<http://www.oscn.net/applications/oscn/SimpleHelp.asp?HelpContextID=84> * E-PAYMENTS<https://pay.oscn.net/epayments/> * CAREERS<https://www.oscn.net/jobs/> [OSCN]<https://www.oscn.net/> toggle navigation 1. Previous Section 2. Top Of Index 3. This Point in Index 4. Citationize 5. Next Section 6. Print Only Title 51. Officers [https://www.oscn.net/applications/oscn/images/_STATUTE.gif?dbcode=STOKST51&citeid=439206] [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif]<https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST>Oklahoma Statutes Citationized [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif] <https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST51> Title 51. Officers [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif] <https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST51#Chapter1-GeneralProvisions> Chapter 1 - General Provisions [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif] <https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST51#OklahomaOpenRecordsAct> Oklahoma Open Records Act [https://www.oscn.net/Images/Applications/search/WDDocument.gif] Section 24A.10 - Disclosure of Information Voluntarily Supplied *** D. Although they must provide public access to their records including records of the address, rate paid for services, charges, consumption rates, adjustments to the bill, reasons for adjustment, the name of the person that authorized the adjustment and payment for each customer, public bodies that provide utility services to the public shall keep confidential and shall redact from any record, personal email addresses, credit information, credit card numbers, telephone numbers, social security numbers, bank account information for individual customers and any portion of any record that contains the name or any other identifier of the occupants of any residential structure. Public bodies that provide utility services to the public may keep confidential utility supply and utility equipment supply contracts for any industrial customer with a connected electric load in excess of two thousand five hundred (2,500) kilowatts if public access to such contracts would give an unfair advantage to competitors of the customer; provided that, where a public body performs billing or collection services for a utility regulated by the Corporation Commission pursuant to a contractual agreement, any customer or individual payment data obtained or created by the public body in performance of the agreement shall not be a record for purposes of the Oklahoma Open Records Act. ________________________________ Cite Name Level Cite Name Level ________________________________ Jon Miller City of Mustang Cite OSCN EMAIL: webmaster@oscn.net<mailto:webmaster@oscn.net> Oklahoma Judicial Center 2100 N Lincoln Blvd. Oklahoma City, OK 73105 COURTS * Supreme Court of Oklahoma<http://www.oscn.net/oscn/schome/> * Court of Criminal Appeals<http://www.okcca.net/> * Court of Civil Appeals<http://www.oscn.net/static/osc-ojs-brochure-online.pdf?d=202321412> * District Courts<http://www.oscn.net/applications/oscn/start.asp?viewType=COURTS> DECISIONS * New Decisions<https://www.oscn.net/decisions/> * Supreme Court of Oklahoma<http://www.oscn.net/applications/oscn/Index.asp?ftdb=STOKCSSC> * Court of Criminal Appeals<http://www.oscn.net/applications/oscn/Index.asp?ftdb=STOKCSCR> * Court of Civil Appeals<http://www.oscn.net/applications/oscn/Index.asp?ftdb=STOKCSCV> PROGRAMS * The Sovereignty Symposium<http://www.thesovereigntysymposium.com/splash.aspx> * Alternative Dispute Resolution<http://www.oscn.net/static/adr/default.aspx> * Early Settlement Mediation<http://www.oscn.net/static/adr/default.aspx> * Children's Court Improvement Program (CIP)<http://www.oscn.net/Sites/CourtImprovement/default.aspx> * Judicial Nominating Commission<https://www.oscn.net/jnc/> * Certified Courtroom Interpreters<http://www.oscn.net/static/forms/aoc_forms/interpreter.asp> * Certified Shorthand Reporters<http://www.oscn.net/static/forms/aoc_forms/csr.asp> * Accessibility ADA<https://www.oscn.net/pages/accessibility> * CONTAC<http://www.oscn.net/applications/oscn/SimpleHelp.asp?HelpContextID=84> Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: Ken Underwood <ken@ulawok.com> Sent: Tuesday, February 14, 2023 11:56:22 AM To: OAMA luistserv (OAMA@lists.imla.org) <oama@lists.imla.org> Subject: [Oama] Underwood/open records utility question Good afternoon everyone. This issue must have been address before but I cannot find it the archives or in my research on OSCN. I am trying to determine if I am required to produce the nam Caution! This message was sent from outside your organization. sophospsmartbannerend Good afternoon everyone. This issue must have been address before but I cannot find it the archives or in my research on OSCN. I am trying to determine if I am required to produce the name, address, phone number, email address, date of birth and date of service for our utility customers. The only item not requested is the social security number which I understand is protected. I am inclined to believe it is public information since I cannot find an exemption in the open records law but It does not seem right to give out all that private information of our utility customers. Thanks for you input and suggestions. And Happy Valentine’s Day to all. Ken Ray Underwood Attorney at Law The Beacon Building 406 S. Boulder Ave., Suite 640 Tulsa, OK 74103 Phone: 918-582-7447 Fax: 918-582-0166 Ken@ulawok.com<mailto:Ken@ulawok.com> www.ulawok.com<https://us-west-2.protection.sophos.com?d=ulawok.com&u=aHR0cDovL3d3dy51bGF3b2suY29tLw==&i=NjBhNjhkYzZhZmIzMmUwZjVhOTkxZDZk&t=VmViekJVU1FDeDl6RWs2Tm1ObC9KQjEyZDJPRWdCSURmRGdMQ0loeCt3WT0=&h=ad6ec80f930a4101a13312fc88854418&s=AVNPUEhUT0NFTkNSWVBUSVYwiDSt18cnlPbW9bTFlV1ZfummaworVCN8q0WfxCo9ips1Os8sxFMJXNGwWU_9nWuO1pVEpCvAYoNQNMfqAtzH> CONFIDENTIALITY NOTICE: This e-mail message, and all attachments transmitted with it, may contain legally privileged and confidential information intended solely for the use of the intended recipient. If the reader of this message is not the intended recipient or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone (918) 582-7447, or by electronic mail to ken@ulawok.com<mailto:kenunderwood@tulsacoxmail.com>, and delete this message and all copies and backups thereof. Thank you.

     Cite    Name    Level

To piggyback on Jon's email, take a look at SB 970 from the 2022 legislative session ( http://webserver1.lsb.state.ok.us/cf_pdf/2021-22%20ENR/SB/SB970%20ENR.PDF), specifically on page 6 of the 8 page PDF. As you will see, they shifted from a "may" to a "shall" (so from permissive to mandatory) and added items that now must be withheld. I think that address and dates of service would be subject to mandatory disclosure. Personal email addresses would now, in light of the 2022 amendments, have to be kept confidential. DOB isn't specifically addressed, though I am curious why we collect that info for a utility account holder. Someone might have a thought on whether there's another statute that would shield DOBs. As for name, that becomes more complicated in light of the 2022 amendment. If the name is for an occupant at a residential structure, then disclosing the name would identify an occupant and would be the kind of information that must be kept confidential. If this is a commercial property, then the account holder's name is not confidential. If it's residential property, then the question is whether the account holder is an occupant. I know several cities require the property owner to be the account holder, and so if it's rental property then the account holder's name isn't the name of an occupant and, therefore, would not be subject to confidentiality. But if the account holder is an occupant, then we'd have to keep the name confidential. And that likely get's complicated where we may not know if the residential account holder is an occupant or just a landlord (or even a parent of an occupant). As I understand it, the 2022 amendment was in response to a concern about people using ORA requests for utility account holders to try to track down people who didn't want to be found (I heard there was a City that had an issue with a domestic abuser using ORA requests to find his ex and then to go beat them up again). On Tue, Feb 14, 2023 at 12:12 PM Jon Miller <JMiller@cityofmustang.org> wrote: > Open Records Act provides the following regarding utility records: > > Skip to Main Content< > https://www.oscn.net/applications/oscn/DeliverDocument.asp?CiteID=439206#oscn-content>Accessibility > Statement<https://www.oscn.net/v4/accessibility/> > > * Help< > http://www.oscn.net/applications/oscn/SimpleHelp.asp?HelpContextID=> > * Contact Us< > http://www.oscn.net/applications/oscn/SimpleHelp.asp?HelpContextID=84> > > * E-PAYMENTS<https://pay.oscn.net/epayments/> > * CAREERS<https://www.oscn.net/jobs/> > > [OSCN]<https://www.oscn.net/> > toggle navigation > > 1. Previous Section > 2. Top Of Index > 3. This Point in Index > 4. Citationize > 5. Next Section > 6. Print Only > > Title 51. Officers > [ > https://www.oscn.net/applications/oscn/images/_STATUTE.gif?dbcode=STOKST51&citeid=439206 > ] > > [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif]< > https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST>Oklahoma > Statutes Citationized > [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif] < > https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST51> > Title 51. Officers > [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif] < > https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST51#Chapter1-GeneralProvisions> > Chapter 1 - General Provisions > [https://www.oscn.net/Images/Applications/search/WDFolderOpen.gif] < > https://www.oscn.net/applications/OCISWeb/index.asp?level=1&ftdb=STOKST51#OklahomaOpenRecordsAct> > Oklahoma Open Records Act > [https://www.oscn.net/Images/Applications/search/WDDocument.gif] > Section 24A.10 - Disclosure of Information Voluntarily Supplied > *** > > D. Although they must provide public access to their records including > records of the address, rate paid for services, charges, consumption rates, > adjustments to the bill, reasons for adjustment, the name of the person > that authorized the adjustment and payment for each customer, public bodies > that provide utility services to the public shall keep confidential and > shall redact from any record, personal email addresses, credit information, > credit card numbers, telephone numbers, social security numbers, bank > account information for individual customers and any portion of any record > that contains the name or any other identifier of the occupants of any > residential structure. Public bodies that provide utility services to the > public may keep confidential utility supply and utility equipment supply > contracts for any industrial customer with a connected electric load in > excess of two thousand five hundred (2,500) kilowatts if public access to > such contracts would give an unfair advantage to competitors of the > customer; provided that, where a public body performs billing or collection > services for a utility regulated by the Corporation Commission pursuant to > a contractual agreement, any customer or individual payment data obtained > or created by the public body in performance of the agreement shall not be > a record for purposes of the Oklahoma Open Records Act. > > ________________________________ > Cite Name Level > > > Cite Name Level > > > > > ________________________________ > Jon Miller > City of Mustang > Cite > > > > > > > > > > > > > OSCN > > EMAIL: webmaster@oscn.net<mailto:webmaster@oscn.net> > Oklahoma Judicial Center > 2100 N Lincoln Blvd. > Oklahoma City, OK 73105 > > COURTS > > * Supreme Court of Oklahoma<http://www.oscn.net/oscn/schome/> > * Court of Criminal Appeals<http://www.okcca.net/> > * Court of Civil Appeals< > http://www.oscn.net/static/osc-ojs-brochure-online.pdf?d=202321412> > * District Courts< > http://www.oscn.net/applications/oscn/start.asp?viewType=COURTS> > > DECISIONS > > * New Decisions<https://www.oscn.net/decisions/> > * Supreme Court of Oklahoma< > http://www.oscn.net/applications/oscn/Index.asp?ftdb=STOKCSSC> > * Court of Criminal Appeals< > http://www.oscn.net/applications/oscn/Index.asp?ftdb=STOKCSCR> > * Court of Civil Appeals< > http://www.oscn.net/applications/oscn/Index.asp?ftdb=STOKCSCV> > > PROGRAMS > > * The Sovereignty Symposium< > http://www.thesovereigntysymposium.com/splash.aspx> > * Alternative Dispute Resolution< > http://www.oscn.net/static/adr/default.aspx> > * Early Settlement Mediation< > http://www.oscn.net/static/adr/default.aspx> > * Children's Court Improvement Program (CIP)< > http://www.oscn.net/Sites/CourtImprovement/default.aspx> > * Judicial Nominating Commission<https://www.oscn.net/jnc/> > * Certified Courtroom Interpreters< > http://www.oscn.net/static/forms/aoc_forms/interpreter.asp> > * Certified Shorthand Reporters< > http://www.oscn.net/static/forms/aoc_forms/csr.asp> > * Accessibility ADA<https://www.oscn.net/pages/accessibility> > > * CONTAC< > http://www.oscn.net/applications/oscn/SimpleHelp.asp?HelpContextID=84> > > Get Outlook for iOS<https://aka.ms/o0ukef> > ________________________________ > From: Ken Underwood <ken@ulawok.com> > Sent: Tuesday, February 14, 2023 11:56:22 AM > To: OAMA luistserv (OAMA@lists.imla.org) <oama@lists.imla.org> > Subject: [Oama] Underwood/open records utility question > > Good afternoon everyone. This issue must have been address before but I > cannot find it the archives or in my research on OSCN. I am trying to > determine if I am required to produce the nam > Caution! This message was sent from outside your organization. > sophospsmartbannerend > > Good afternoon everyone. > > > > This issue must have been address before but I cannot find it the archives > or in my research on OSCN. I am trying to determine if I am required to > produce the name, address, phone number, email address, date of birth and > date of service for our utility customers. The only item not requested is > the social security number which I understand is protected. > > > > I am inclined to believe it is public information since I cannot find an > exemption in the open records law but It does not seem right to give out > all that private information of our utility customers. > > > > Thanks for you input and suggestions. > > > > And Happy Valentine’s Day to all. > > > > > > Ken Ray Underwood > > Attorney at Law > The Beacon Building > > 406 S. Boulder Ave., Suite 640 > Tulsa, OK 74103 > Phone: 918-582-7447 > Fax: 918-582-0166 > Ken@ulawok.com<mailto:Ken@ulawok.com> > > www.ulawok.com< > https://us-west-2.protection.sophos.com?d=ulawok.com&u=aHR0cDovL3d3dy51bGF3b2suY29tLw==&i=NjBhNjhkYzZhZmIzMmUwZjVhOTkxZDZk&t=VmViekJVU1FDeDl6RWs2Tm1ObC9KQjEyZDJPRWdCSURmRGdMQ0loeCt3WT0=&h=ad6ec80f930a4101a13312fc88854418&s=AVNPUEhUT0NFTkNSWVBUSVYwiDSt18cnlPbW9bTFlV1ZfummaworVCN8q0WfxCo9ips1Os8sxFMJXNGwWU_9nWuO1pVEpCvAYoNQNMfqAtzH > > > > CONFIDENTIALITY NOTICE: This e-mail message, and all attachments > transmitted with it, may contain legally privileged and confidential > information intended solely for the use of the intended recipient. If the > reader of this message is not the intended recipient or the employee or > agent responsible to deliver it to the intended recipient, you are hereby > notified that any reading, dissemination, distribution, copying or other > use of this communication is strictly prohibited. If you have received > this message in error, please notify the sender immediately by telephone > (918) 582-7447, or by electronic mail to ken@ulawok.com<mailto: > kenunderwood@tulsacoxmail.com>, and delete this message and all copies > and backups thereof. Thank you. > > -- > Oama mailing list -- oama@lists.imla.org > To unsubscribe send an email to oama-leave@lists.imla.org >