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Policies for IT Deparment/IT Director?

TN
Teresa Nowlin
Thu, Feb 23, 2023 9:58 PM

We have a 1 person IT Department and use an outside consultant for some help desk assistance and as back-up for IT. These individuals have access to everything from an IT perspective. We are wanting to develop a policy/procedure that sets forth the approvals/permissions that are required for the IT Director to access someone's files/emails etc. absent a request from the employee to solve a problem etc. We also want the policy to require an audit (maybe every 2 years) showing when they are accessing what files etc. to be sure no one is abusing their access/authority. Do any of your cities have such a policy?

Teresa Nowlin | City Attorney
City of Jenks
211 North Elm | P.O Box 2007 | Jenks, OK 74037
918-299-5883 Office

We have a 1 person IT Department and use an outside consultant for some help desk assistance and as back-up for IT. These individuals have access to everything from an IT perspective. We are wanting to develop a policy/procedure that sets forth the approvals/permissions that are required for the IT Director to access someone's files/emails etc. absent a request from the employee to solve a problem etc. We also want the policy to require an audit (maybe every 2 years) showing when they are accessing what files etc. to be sure no one is abusing their access/authority. Do any of your cities have such a policy? Teresa Nowlin | City Attorney City of Jenks 211 North Elm | P.O Box 2007 | Jenks, OK 74037 918-299-5883 Office