Silver Subaru

TS
Tanya Stevens
Tue, Feb 16, 2021 2:52 PM

Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility.

Sent from my iPhone

On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:

Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you.

Sent from my iPhone

On Feb 16, 2021, at 8:37 AM, Audra Duran audrad99@gmail.com wrote:


They should be providing their customers with some water, like during hurricane times.

Audra Duran

On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:
I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time.

Darrell Boyd

-----Original Message-----
From: danya.blair@akerman.commailto:danya.blair@akerman.com <danya.blair@akerman.commailto:danya.blair@akerman.com>
Sent: Tuesday, February 16, 2021 8:16 AM
To: discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com
Cc: darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem.

Sent from my iPhone

On Feb 16, 2021, at 7:52 AM, darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday.

Darrell Boyd

www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you.

-----Original Message-----

From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com> On
Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 4:40 PM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com>
Cc: mary martinelli <mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Us too we're melting snow for restrooms lol 😂

Sent from marymy iPhone

We are out of water.  Woodland pass

Get Outlook for
iOS<https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!dH
6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ >


From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com> on
behalf of Elizabeth biles via Discussion
<discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com>
Sent: Monday, February 15, 2021 2:58:20 PM
To: Limestone Ranch HOA discussion
<Discussion@lists.limestoneranchhoa.commailto:Discussion@lists.limestoneranchhoa.com>
Cc: Elizabeth biles <lizbiles@gmail.commailto:lizbiles@gmail.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Biles have no water at all.  We are on April Dawn.

Learning tho that the problem stems from Saws frozen lines.

On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

I’m on Heritage Pass and we don’t have water either.

On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Not sure what street you are on, but I don't think everyone on
Autumn Terrace simultaneously had their pipes burst at 10:30 am.
Clearly water

to

a portion of the neighborhood has been shut off by SAWS, or a main
pipe servicing Autumn Terrace has been compromised.  Reported it to
SAWS

online,

and I'll send an update if I hear back from them.

http://www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the
reader

of

this
message is not the intended recipient, you are hereby notified that
any dissemination, distribution or copying of this communication is
strictly prohibited. If you have received this transmission in
error, please immediately reply to the sender that you have
received this communication in error

and

then
delete it. Thank you.

-----Original Message-----
From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com>
On Behalf Of darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion
Sent: Monday, February 15, 2021 11:38 AM
To: Limestone Ranch HOA discussion <

Cc: darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

We have water so far.  So water is working. Looks like your pipes

bursted.

Get Outlook for iOS<

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p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$


From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com>
on behalf of Kevin and Shelley Hall via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com>
Sent: Monday, February 15, 2021 11:34:44 AM
To: Limestone Ranch HOA discussion <

Cc: Kevin and Shelley Hall <skhall3@sbcglobal.netmailto:skhall3@sbcglobal.net>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

I called the water company and they of course tell me it’s my pipes
and not their issue.  If it is many of us, wouldn’t it be on them
to check

the

main water lines? Anyone else called them?  I’m on Woodland Pass.

Thanks,
Shelley

On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall <

We have no water either.

Thanks,
Shelley

On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion <

No water @ our house on Woodland Trace, either.

On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

We are aware of three other houses without water.

Wesley A. Arnold | AVP Sourcing Business Partner Global Sourcing
& Procurement

Chief Administrative

<

https://urldefense.com/v3/https://www.google.com/maps/search/3EC
hief*Administrative?entry=gma
;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi3
YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$
il&source=g

Office | USAA

9800 Fredericksburg Rd
<https://urldefense.com/v3/https://www.google.com/maps/search/
9
800
FredericksburgRd?entry=gmail&source=g
;Kys!!N5JibfVf!enIxDpha
e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >,
B-SVC-E, San Antonio, TX 78288
210-913-9474
wesley.arnold@usaa.commailto:wesley.arnold@usaa.com

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com>
On Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 10:32 AM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com

Cc: mary martinelli <mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver
Subaru

Is anyone else without water?
We're on autumn terrace
Sent from marymy iPhone

On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion <

Upper Autumn Terrace. Same area as the Cadillac Escalade that
was

stranded.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!

On Feb 14, 2021, at 2:00 PM, Brian Trenz
<briantrenz@gmail.commailto:briantrenz@gmail.com>

wrote:

Which Street is the vehicle on?

Sent from my iPhone

On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion <

My husband tried to run an errand this morning and ended up
sliding

into the curb. It damaged his tire base. He had to leave they
vehicle parked near the curb.

We apologise for any inconveniences. He'll make arrangements
to pick

it up as it becomes safer.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!


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Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility. Sent from my iPhone > On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you. > > Sent from my iPhone > > On Feb 16, 2021, at 8:37 AM, Audra Duran <audrad99@gmail.com> wrote: > >  > They should be providing their customers with some water, like during hurricane times. > > > Audra Duran > > > > > > On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: > I personally feel Friday will pass and go and no water. If they are denying their at fault, than we are going to be out of water for a long time. > > > > > Darrell Boyd > > > -----Original Message----- > From: danya.blair@akerman.com<mailto:danya.blair@akerman.com> <danya.blair@akerman.com<mailto:danya.blair@akerman.com>> > Sent: Tuesday, February 16, 2021 8:16 AM > To: discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> > Cc: darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru > > SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem. > > Sent from my iPhone > >> On Feb 16, 2021, at 7:52 AM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >> >> Anyone else heard anything from SAWS? Someone I know talked to SAWS and they are looking at the earliest Friday. >> >> >> >> >> Darrell Boyd >> >> > www.akerman.com<http://www.akerman.com> > > CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you. > > -----Original Message----- >> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> On >> Behalf Of mary martinelli via Discussion >> Sent: Monday, February 15, 2021 4:40 PM >> To: Limestone Ranch HOA discussion >> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> >> Cc: mary martinelli <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >> >> Us too we're melting snow for restrooms lol 😂 >> >> Sent from marymy iPhone >> >>>> On Feb 15, 2021, at 4:16 PM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>> >>> We are out of water. Woodland pass >>> >>> Get Outlook for >>> iOS<https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!dH >>> 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ > >>> ________________________________ >>> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> on >>> behalf of Elizabeth biles via Discussion >>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> >>> Sent: Monday, February 15, 2021 2:58:20 PM >>> To: Limestone Ranch HOA discussion >>> <Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com>> >>> Cc: Elizabeth biles <lizbiles@gmail.com<mailto:lizbiles@gmail.com>> >>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >>> >>> Biles have no water at all. We are on April Dawn. >>> >>> Learning tho that the problem stems from Saws frozen lines. >>> >>> >>>> On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>> I’m on Heritage Pass and we don’t have water either. >>>> >>>> On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>>> Not sure what street you are on, but I don't think everyone on >>>>> Autumn Terrace simultaneously had their pipes burst at 10:30 am. >>>>> Clearly water >>>> to >>>>> a portion of the neighborhood has been shut off by SAWS, or a main >>>>> pipe servicing Autumn Terrace has been compromised. Reported it to >>>>> SAWS >>>> online, >>>>> and I'll send an update if I hear back from them. >>>>> >>>>> >>>>> http://www.akerman.com<http://www.akerman.com> >>>>> >>>>> CONFIDENTIALITY NOTE: The information contained in this >>>>> transmission may be privileged and confidential, and is intended >>>>> only for the use of the individual or entity named above. If the >>>>> reader >>>> of >>>>> this >>>>> message is not the intended recipient, you are hereby notified that >>>>> any dissemination, distribution or copying of this communication is >>>>> strictly prohibited. If you have received this transmission in >>>>> error, please immediately reply to the sender that you have >>>>> received this communication in error >>>> and >>>>> then >>>>> delete it. Thank you. >>>>> >>>>> -----Original Message----- >>>>> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> >>>>> On Behalf Of darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion >>>>> Sent: Monday, February 15, 2021 11:38 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> >>>>>> >>>>> Cc: darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> We have water so far. So water is working. Looks like your pipes >>>> bursted. >>>>> >>>>> Get Outlook for iOS< >>>>> >>>> https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!enIxD >>>> p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$ >>>>>> ________________________________ >>>>> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> >>>>> on behalf of Kevin and Shelley Hall via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> >>>>> Sent: Monday, February 15, 2021 11:34:44 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> >>>>>> >>>>> Cc: Kevin and Shelley Hall <skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> I called the water company and they of course tell me it’s my pipes >>>>> and not their issue. If it is many of us, wouldn’t it be on them >>>>> to check >>>> the >>>>> main water lines? Anyone else called them? I’m on Woodland Pass. >>>>> >>>>> Thanks, >>>>> Shelley >>>>> >>>>>> On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall < >>>>> skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> wrote: >>>>>> >>>>>> We have no water either. >>>>>> >>>>>> Thanks, >>>>>> Shelley >>>>>> >>>>>>> On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>> >>>>>>> No water @ our house on Woodland Trace, either. >>>>>>> >>>>>>>> On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>> >>>>>>>> We are aware of three other houses without water. >>>>>>>> >>>>>>>> Wesley A. Arnold | AVP Sourcing Business Partner Global Sourcing >>>>>>>> & Procurement >>>>>>>> >>>>>>>> Chief Administrative >>>>> < >>>> https://urldefense.com/v3/__https://www.google.com/maps/search/*3E*C >>>> hief*Administrative?entry=gma__;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi3 >>>> YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$ >>>> il&source=g >>>>> >>>>> Office | USAA >>>>>>>> 9800 Fredericksburg Rd >>>>>>>> <https://urldefense.com/v3/__https://www.google.com/maps/search/ >>>>>>>> 9 >>>>>>>> 800 >>>>>>>> *Fredericksburg*Rd?entry=gmail&source=g__;Kys!!N5JibfVf!enIxDpha >>>>>>>> e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >, >>>>>>>> B-SVC-E, San Antonio, TX 78288 >>>>>>>> 210-913-9474 >>>>>>>> wesley.arnold@usaa.com<mailto:wesley.arnold@usaa.com> >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Discussion >>>>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> >>>>>>>> On Behalf Of mary martinelli via Discussion >>>>>>>> Sent: Monday, February 15, 2021 10:32 AM >>>>>>>> To: Limestone Ranch HOA discussion >>>>>>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> >>>>>>>>> >>>>>>>> Cc: mary martinelli <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>>>>>>> Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver >>>>>>>> Subaru >>>>>>>> >>>>>>>> Is anyone else without water? >>>>>>>> We're on autumn terrace >>>>>>>> Sent from marymy iPhone >>>>>>>> >>>>>>>>> On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>> >>>>>>>>> Upper Autumn Terrace. Same area as the Cadillac Escalade that >>>>>>>>> was >>>>>>>> stranded. >>>>>>>>> >>>>>>>>> Mari Hernandez >>>>>>>>> Sent from my iPhone >>>>>>>>> >>>>>>>>> Today I choose JOY! >>>>>>>>> >>>>>>>>>> On Feb 14, 2021, at 2:00 PM, Brian Trenz >>>>>>>>>> <briantrenz@gmail.com<mailto:briantrenz@gmail.com>> >>>>> wrote: >>>>>>>>>> >>>>>>>>>> Which Street is the vehicle on? >>>>>>>>>> >>>>>>>>>> Sent from my iPhone >>>>>>>>>> >>>>>>>>>>>> On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>>> >>>>>>>>>>> My husband tried to run an errand this morning and ended up >>>>>>>>>>> sliding >>>>>>>> into the curb. It damaged his tire base. He had to leave they >>>>>>>> vehicle parked near the curb. >>>>>>>>>>> We apologise for any inconveniences. He'll make arrangements >>>>>>>>>>> to pick >>>>>>>> it up as it becomes safer. >>>>>>>>>>> >>>>>>>>>>> Mari Hernandez >>>>>>>>>>> Sent from my iPhone >>>>>>>>>>> >>>>>>>>>>> Today I choose JOY! >>>>>>>>>>> _______________________________________________ >>>>>>>>>>> Discussion mailing list >>>>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> >>>>>>>>>>> >>>>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>>>> please >>>>>>>> visit: >>>>>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF9 >>>>>>>> n >>>>>>>> Qla >>>>>>>> Lw$ >>>>>>>>> _______________________________________________ >>>>>>>>> Discussion mailing list >>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> >>>>>>>>> >>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>> please >>>>>>>> visit: >>>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF9 >>>>>>>> n >>>>>>>> Qla >>>>>>>> Lw$ >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> Discussion mailing list >>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> >>>>>>>> >>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>> please >>>>> visit: >>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>>> a >>>>>>>> ilm >>>>>>>> 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!!N5JibfVf!enIxDphaetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJ >>>>>>> R aBH FH-77-qg$ _______________________________________________ >>>>>>> Discussion mailing list >>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> >>>>>>> >>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>> please >>>>> visit: >>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/ma >>>>>>> i >>>>>>> lma >>>>>>> n/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!en >>>>>>> I xDp >>>>>>> haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHHWg_yJLQ$ >>>>> >>>>> >>>>> _______________________________________________ >>>>> Discussion mailing list >>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> >>>>> >>>>> To manage your subscription to this list, or to unsubscribe, please >>>> visit: >>>>> >>>>> >>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailm >>>> a >>>> 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https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman >> /listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!dH6y1CFL >> REXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6MG2kTy5Q$ > _______________________________________________ > Discussion mailing list > Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> > > To manage your subscription to this list, or to unsubscribe, please visit: > http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com<https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjnSPM5wZg$> > _______________________________________________ > Discussion mailing list > Discussion@lists.limestoneranchhoa.com > > To manage your subscription to this list, or to unsubscribe, please visit: > http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com
DD
darrell dbinservices.com
Tue, Feb 16, 2021 3:08 PM

Tanya,

I would not even try that they because they would not care.  Our zip code is not a story.  About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay.  I called Saws and they stated because of  my Zip code and income level in that Zip Code  they don't give discounts.  I tried to fight by sending in my bill and repair bill and they still decline it.  They don't care about our Zip code.    You can read into any way you want too but I got the message.

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Tanya Stevens via Discussion
Sent: Tuesday, February 16, 2021 8:53 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Tanya Stevens gopfans@gmail.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility.

Sent from my iPhone

On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:

Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you.

Sent from my iPhone

On Feb 16, 2021, at 8:37 AM, Audra Duran audrad99@gmail.com wrote:


They should be providing their customers with some water, like during hurricane times.

Audra Duran

On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:
I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time.

Darrell Boyd

-----Original Message-----
From: danya.blair@akerman.commailto:danya.blair@akerman.com
<danya.blair@akerman.commailto:danya.blair@akerman.com>
Sent: Tuesday, February 16, 2021 8:16 AM
To:
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto
neranchhoa.com>
Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.com
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj
kiEXOE4A$> <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem.

Sent from my iPhone

On Feb 16, 2021, at 7:52 AM, darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday.

Darrell Boyd

www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you.

-----Original Message-----

From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou
nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via
Discussion
Sent: Monday, February 15, 2021 4:40 PM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes
toneranchhoa.com>>
Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Us too we're melting snow for restrooms lol 😂

Sent from marymy iPhone

We are out of water.  Woodland pass

Get Outlook for
iOS<https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!d
H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo
unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via
Discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime
stoneranchhoa.com>>
Sent: Monday, February 15, 2021 2:58:20 PM
To: Limestone Ranch HOA discussion
<Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime
stoneranchhoa.com>>
Cc: Elizabeth biles <lizbiles@gmail.commailto:lizbiles@gmail.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

Biles have no water at all.  We are on April Dawn.

Learning tho that the problem stems from Saws frozen lines.

On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

I’m on Heritage Pass and we don’t have water either.

On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Not sure what street you are on, but I don't think everyone on
Autumn Terrace simultaneously had their pipes burst at 10:30 am.
Clearly water

to

a portion of the neighborhood has been shut off by SAWS, or a main
pipe servicing Autumn Terrace has been compromised.  Reported it
to SAWS

online,

and I'll send an update if I hear back from them.

http://www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the
reader

of

this
message is not the intended recipient, you are hereby notified
that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this
transmission in error, please immediately reply to the sender that
you have received this communication in error

and

then
delete it. Thank you.

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
On Behalf Of darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$> via Discussion
Sent: Monday, February 15, 2021 11:38 AM
To: Limestone Ranch HOA discussion <

Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$>
<darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

We have water so far.  So water is working. Looks like your pipes

bursted.

Get Outlook for iOS<

https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!enIx
D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
on behalf of Kevin and Shelley Hall via Discussion <
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim
estoneranchhoa.com>>
Sent: Monday, February 15, 2021 11:34:44 AM
To: Limestone Ranch HOA discussion <

Cc: Kevin and Shelley Hall
<skhall3@sbcglobal.netmailto:skhall3@sbcglobal.net>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

I called the water company and they of course tell me it’s my
pipes and not their issue.  If it is many of us, wouldn’t it be on
them to check

the

main water lines? Anyone else called them?  I’m on Woodland Pass.

Thanks,
Shelley

On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall <

We have no water either.

Thanks,
Shelley

On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion <

No water @ our house on Woodland Trace, either.

On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion
< discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

We are aware of three other houses without water.

Wesley A. Arnold | AVP Sourcing Business Partner Global
Sourcing & Procurement

Chief Administrative

<

https://urldefense.com/v3/https://www.google.com/maps/search/3E
C
hief*Administrative?entry=gma
;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi
3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$
il&source=g

Office | USAA

9800 Fredericksburg Rd
<https://urldefense.com/v3/https://www.google.com/maps/search
/
9
800
FredericksburgRd?entry=gmail&source=g
;Kys!!N5JibfVf!enIxDph
a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$

, B-SVC-E, San Antonio, TX 78288

210-913-9474
wesley.arnold@usaa.commailto:wesley.arnold@usaa.com

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi
on-bounces@lists.limestoneranchhoa.com>>
On Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 10:32 AM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists
.limestoneranchhoa.com>

Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver
Subaru

Is anyone else without water?
We're on autumn terrace
Sent from marymy iPhone

On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion <

Upper Autumn Terrace. Same area as the Cadillac Escalade that
was

stranded.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!

On Feb 14, 2021, at 2:00 PM, Brian Trenz
<briantrenz@gmail.commailto:briantrenz@gmail.com>

wrote:

Which Street is the vehicle on?

Sent from my iPhone

On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion
<

My husband tried to run an errand this morning and ended up
sliding

into the curb. It damaged his tire base. He had to leave they
vehicle parked near the curb.

We apologise for any inconveniences. He'll make arrangements
to pick

it up as it becomes safer.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!


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Tanya, I would not even try that they because they would not care. Our zip code is not a story. About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay. I called Saws and they stated because of my Zip code and income level in that Zip Code they don't give discounts. I tried to fight by sending in my bill and repair bill and they still decline it. They don't care about our Zip code. You can read into any way you want too but I got the message. Darrell Boyd -----Original Message----- From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Tanya Stevens via Discussion Sent: Tuesday, February 16, 2021 8:53 AM To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> Cc: Tanya Stevens <gopfans@gmail.com> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility. Sent from my iPhone > On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you. > > Sent from my iPhone > > On Feb 16, 2021, at 8:37 AM, Audra Duran <audrad99@gmail.com> wrote: > >  > They should be providing their customers with some water, like during hurricane times. > > > Audra Duran > > > > > > On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: > I personally feel Friday will pass and go and no water. If they are denying their at fault, than we are going to be out of water for a long time. > > > > > Darrell Boyd > > > -----Original Message----- > From: danya.blair@akerman.com<mailto:danya.blair@akerman.com> > <danya.blair@akerman.com<mailto:danya.blair@akerman.com>> > Sent: Tuesday, February 16, 2021 8:16 AM > To: > discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto > neranchhoa.com> > Cc: darrell > dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__ > ;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj > kiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru > > SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem. > > Sent from my iPhone > >> On Feb 16, 2021, at 7:52 AM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >> >> Anyone else heard anything from SAWS? Someone I know talked to SAWS and they are looking at the earliest Friday. >> >> >> >> >> Darrell Boyd >> >> > www.akerman.com<http://www.akerman.com> > > CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you. > > -----Original Message----- >> From: Discussion >> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou >> nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via >> Discussion >> Sent: Monday, February 15, 2021 4:40 PM >> To: Limestone Ranch HOA discussion >> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes >> toneranchhoa.com>> >> Cc: mary martinelli >> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >> >> Us too we're melting snow for restrooms lol 😂 >> >> Sent from marymy iPhone >> >>>> On Feb 15, 2021, at 4:16 PM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>> >>> We are out of water. Woodland pass >>> >>> Get Outlook for >>> iOS<https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!d >>> H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ >>> > ________________________________ >>> From: Discussion >>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo >>> unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via >>> Discussion >>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>> stoneranchhoa.com>> >>> Sent: Monday, February 15, 2021 2:58:20 PM >>> To: Limestone Ranch HOA discussion >>> <Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime >>> stoneranchhoa.com>> >>> Cc: Elizabeth biles <lizbiles@gmail.com<mailto:lizbiles@gmail.com>> >>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>> Subaru >>> >>> Biles have no water at all. We are on April Dawn. >>> >>> Learning tho that the problem stems from Saws frozen lines. >>> >>> >>>> On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>> I’m on Heritage Pass and we don’t have water either. >>>> >>>> On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>>> Not sure what street you are on, but I don't think everyone on >>>>> Autumn Terrace simultaneously had their pipes burst at 10:30 am. >>>>> Clearly water >>>> to >>>>> a portion of the neighborhood has been shut off by SAWS, or a main >>>>> pipe servicing Autumn Terrace has been compromised. Reported it >>>>> to SAWS >>>> online, >>>>> and I'll send an update if I hear back from them. >>>>> >>>>> >>>>> http://www.akerman.com<http://www.akerman.com> >>>>> >>>>> CONFIDENTIALITY NOTE: The information contained in this >>>>> transmission may be privileged and confidential, and is intended >>>>> only for the use of the individual or entity named above. If the >>>>> reader >>>> of >>>>> this >>>>> message is not the intended recipient, you are hereby notified >>>>> that any dissemination, distribution or copying of this >>>>> communication is strictly prohibited. If you have received this >>>>> transmission in error, please immediately reply to the sender that >>>>> you have received this communication in error >>>> and >>>>> then >>>>> delete it. Thank you. >>>>> >>>>> -----Original Message----- >>>>> From: Discussion >>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>> bounces@lists.limestoneranchhoa.com>> >>>>> On Behalf Of darrell >>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>> K7ejAdyjkiEXOE4A$> via Discussion >>>>> Sent: Monday, February 15, 2021 11:38 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com> >>>>>> >>>>> Cc: darrell >>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>> K7ejAdyjkiEXOE4A$> >>>>> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> We have water so far. So water is working. Looks like your pipes >>>> bursted. >>>>> >>>>> Get Outlook for iOS< >>>>> >>>> https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!enIx >>>> D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$ >>>>>> ________________________________ >>>>> From: Discussion >>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>> bounces@lists.limestoneranchhoa.com>> >>>>> on behalf of Kevin and Shelley Hall via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim >>>>> estoneranchhoa.com>> >>>>> Sent: Monday, February 15, 2021 11:34:44 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com> >>>>>> >>>>> Cc: Kevin and Shelley Hall >>>>> <skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> I called the water company and they of course tell me it’s my >>>>> pipes and not their issue. If it is many of us, wouldn’t it be on >>>>> them to check >>>> the >>>>> main water lines? Anyone else called them? I’m on Woodland Pass. >>>>> >>>>> Thanks, >>>>> Shelley >>>>> >>>>>> On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall < >>>>> skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> wrote: >>>>>> >>>>>> We have no water either. >>>>>> >>>>>> Thanks, >>>>>> Shelley >>>>>> >>>>>>> On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>> >>>>>>> No water @ our house on Woodland Trace, either. >>>>>>> >>>>>>>> On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion >>>>>>>> < discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>> >>>>>>>> We are aware of three other houses without water. >>>>>>>> >>>>>>>> Wesley A. Arnold | AVP Sourcing Business Partner Global >>>>>>>> Sourcing & Procurement >>>>>>>> >>>>>>>> Chief Administrative >>>>> < >>>> https://urldefense.com/v3/__https://www.google.com/maps/search/*3E* >>>> C >>>> hief*Administrative?entry=gma__;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi >>>> 3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$ >>>> il&source=g >>>>> >>>>> Office | USAA >>>>>>>> 9800 Fredericksburg Rd >>>>>>>> <https://urldefense.com/v3/__https://www.google.com/maps/search >>>>>>>> / >>>>>>>> 9 >>>>>>>> 800 >>>>>>>> *Fredericksburg*Rd?entry=gmail&source=g__;Kys!!N5JibfVf!enIxDph >>>>>>>> a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >>>>>>>> >, B-SVC-E, San Antonio, TX 78288 >>>>>>>> 210-913-9474 >>>>>>>> wesley.arnold@usaa.com<mailto:wesley.arnold@usaa.com> >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Discussion >>>>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi >>>>>>>> on-bounces@lists.limestoneranchhoa.com>> >>>>>>>> On Behalf Of mary martinelli via Discussion >>>>>>>> Sent: Monday, February 15, 2021 10:32 AM >>>>>>>> To: Limestone Ranch HOA discussion >>>>>>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists >>>>>>>> .limestoneranchhoa.com> >>>>>>>>> >>>>>>>> Cc: mary martinelli >>>>>>>> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>>>>>>> Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver >>>>>>>> Subaru >>>>>>>> >>>>>>>> Is anyone else without water? >>>>>>>> We're on autumn terrace >>>>>>>> Sent from marymy iPhone >>>>>>>> >>>>>>>>> On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>> >>>>>>>>> Upper Autumn Terrace. Same area as the Cadillac Escalade that >>>>>>>>> was >>>>>>>> stranded. >>>>>>>>> >>>>>>>>> Mari Hernandez >>>>>>>>> Sent from my iPhone >>>>>>>>> >>>>>>>>> Today I choose JOY! >>>>>>>>> >>>>>>>>>> On Feb 14, 2021, at 2:00 PM, Brian Trenz >>>>>>>>>> <briantrenz@gmail.com<mailto:briantrenz@gmail.com>> >>>>> wrote: >>>>>>>>>> >>>>>>>>>> Which Street is the vehicle on? >>>>>>>>>> >>>>>>>>>> Sent from my iPhone >>>>>>>>>> >>>>>>>>>>>> On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion >>>>>>>>>>>> < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>>> >>>>>>>>>>> My husband tried to run an errand this morning and ended up >>>>>>>>>>> sliding >>>>>>>> into the curb. It damaged his tire base. He had to leave they >>>>>>>> vehicle parked near the curb. >>>>>>>>>>> We apologise for any inconveniences. He'll make arrangements >>>>>>>>>>> to pick >>>>>>>> it up as it becomes safer. >>>>>>>>>>> >>>>>>>>>>> Mari Hernandez >>>>>>>>>>> Sent from my iPhone >>>>>>>>>>> >>>>>>>>>>> Today I choose JOY! >>>>>>>>>>> _______________________________________________ >>>>>>>>>>> Discussion mailing list >>>>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lis >>>>>>>>>>> ts.limestoneranchhoa.com> >>>>>>>>>>> >>>>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>>>> please >>>>>>>> visit: >>>>>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/ >>>>>>>> m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B >>>>>>>> 1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF >>>>>>>> 9 >>>>>>>> n >>>>>>>> Qla >>>>>>>> Lw$ >>>>>>>>> _______________________________________________ >>>>>>>>> Discussion mailing list >>>>>>>>> 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>>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B >>>>>>>> 1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF >>>>>>>> 9 n Qla Lw$ _______________________________________________ >>>>>>>> Discussion mailing list >>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists. >>>>>>>> limestoneranchhoa.com> >>>>>>>> >>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>> please >>>>> visit: >>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/ >>>>>>>> m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf! >>>>>>>> e >>>>>>>> nIx >>>>>>>> DphaetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHHWg_yJLQ$ >>>>>>>> >>>>>>> -- >>>>>>> *Teri Castro* >>>>>>> Avon Independent Sales Representative >>>>>>> (210) 393-8084 >>>>>>> https://urldefense.com/v3/__http://tcastro.avonrepresentative.co >>>>>>> m >>>>>>> / >>>>>>> __; >>>>>>> !!N5JibfVf!enIxDphaetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWda >>>>>>> J R aBH FH-77-qg$ >>>>>>> _______________________________________________ >>>>>>> Discussion mailing list >>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.l >>>>>>> imestoneranchhoa.com> >>>>>>> >>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>> please >>>>> visit: >>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>> a >>>>>>> i >>>>>>> lma >>>>>>> n/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!e >>>>>>> n >>>>>>> I xDp >>>>>>> haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHHWg_yJLQ$ >>>>> >>>>> >>>>> _______________________________________________ >>>>> Discussion mailing list >>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lim >>>>> estoneranchhoa.com> >>>>> >>>>> To manage your subscription to this list, or to unsubscribe, >>>>> please >>>> visit: >>>>> >>>>> >>>> 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anchhoa.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHv >>>> ayDn1iIQK7ejAdyjnHf8iYwg$> >>>> >>> _______________________________________________ >>> Discussion mailing list >>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limes >>> toneranchhoa.com> >>> >>> To manage your subscription to this list, or to unsubscribe, please visit: >>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailm >>> a >>> n/listinfo/discussion_lists.l__;!!N5JibfVf!dH6y1CFLREXyFhlLvubi3Yevl >>> f otWftMXBqXQbWFEQzeXixfdfctQaUZf6PK9ubhEw$ >>> imestoneranchhoa.com<https://urldefense.com/v3/__http://imestoneranc >>> hhoa.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn >>> 1iIQK7ejAdyjntNaSSOw$> >>> _______________________________________________ >>> Discussion mailing list >>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limes >>> toneranchhoa.com> >>> >>> To manage your subscription to this list, or to unsubscribe, please visit: >>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailm >>> a >>> n/listinfo/discussion_lists.l__;!!N5JibfVf!dH6y1CFLREXyFhlLvubi3Yevl >>> f otWftMXBqXQbWFEQzeXixfdfctQaUZf6PK9ubhEw$ >>> imestoneranchhoa.com<https://urldefense.com/v3/__http://imestoneranc >>> hhoa.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn >>> 1iIQK7ejAdyjntNaSSOw$> >> >> >> _______________________________________________ >> Discussion mailing list >> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limest >> oneranchhoa.com> >> >> To manage your subscription to this list, or to unsubscribe, please visit: >> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailma >> n >> /listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!dH6y1CF >> L REXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6MG2kTy5Q$ >> _______________________________________________ >> Discussion mailing list >> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limest >> oneranchhoa.com> >> >> To manage your subscription to this list, or to unsubscribe, please visit: >> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/mailma >> n >> /listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!dH6y1CF >> L REXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6MG2kTy5Q$ > _______________________________________________ > Discussion mailing list > Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limesto > neranchhoa.com> > > To manage your subscription to this list, or to unsubscribe, please visit: > http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.l > imestoneranchhoa.com<https://urldefense.com/v3/__http://lists.limeston > eranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com_ > _;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdy > jnSPM5wZg$> _______________________________________________ > Discussion mailing list > Discussion@lists.limestoneranchhoa.com > > To manage your subscription to this list, or to unsubscribe, please visit: > http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.l > imestoneranchhoa.com _______________________________________________ Discussion mailing list Discussion@lists.limestoneranchhoa.com To manage your subscription to this list, or to unsubscribe, please visit: http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com
MR
Mitzi Roberts
Tue, Feb 16, 2021 3:16 PM

We’ve been calling SAWS this morning and their recording indicates they are aware of the problem but that it is a power outage issue. The recording says that once power is restored, the water pressure will return to normal. Of course we can’t actually speak to a human and the recording disconnects us.

Sent from my iPhone

On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:

Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you.

Sent from my iPhone

On Feb 16, 2021, at 8:37 AM, Audra Duran audrad99@gmail.com wrote:


They should be providing their customers with some water, like during hurricane times.

Audra Duran

On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:
I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time.

Darrell Boyd

-----Original Message-----
From: danya.blair@akerman.commailto:danya.blair@akerman.com <danya.blair@akerman.commailto:danya.blair@akerman.com>
Sent: Tuesday, February 16, 2021 8:16 AM
To: discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com
Cc: darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem.

Sent from my iPhone

On Feb 16, 2021, at 7:52 AM, darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday.

Darrell Boyd

www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you.

-----Original Message-----

From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com> On
Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 4:40 PM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com>
Cc: mary martinelli <mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Us too we're melting snow for restrooms lol 😂

Sent from marymy iPhone

We are out of water.  Woodland pass

Get Outlook for
iOS<https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!dH
6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ >


From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com> on
behalf of Elizabeth biles via Discussion
<discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com>
Sent: Monday, February 15, 2021 2:58:20 PM
To: Limestone Ranch HOA discussion
<Discussion@lists.limestoneranchhoa.commailto:Discussion@lists.limestoneranchhoa.com>
Cc: Elizabeth biles <lizbiles@gmail.commailto:lizbiles@gmail.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Biles have no water at all.  We are on April Dawn.

Learning tho that the problem stems from Saws frozen lines.

On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

I’m on Heritage Pass and we don’t have water either.

On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Not sure what street you are on, but I don't think everyone on
Autumn Terrace simultaneously had their pipes burst at 10:30 am.
Clearly water

to

a portion of the neighborhood has been shut off by SAWS, or a main
pipe servicing Autumn Terrace has been compromised.  Reported it to
SAWS

online,

and I'll send an update if I hear back from them.

http://www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the
reader

of

this
message is not the intended recipient, you are hereby notified that
any dissemination, distribution or copying of this communication is
strictly prohibited. If you have received this transmission in
error, please immediately reply to the sender that you have
received this communication in error

and

then
delete it. Thank you.

-----Original Message-----
From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com>
On Behalf Of darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion
Sent: Monday, February 15, 2021 11:38 AM
To: Limestone Ranch HOA discussion <

Cc: darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

We have water so far.  So water is working. Looks like your pipes

bursted.

Get Outlook for iOS<

https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!enIxD
p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$


From: Discussion <discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com>
on behalf of Kevin and Shelley Hall via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com>
Sent: Monday, February 15, 2021 11:34:44 AM
To: Limestone Ranch HOA discussion <

Cc: Kevin and Shelley Hall <skhall3@sbcglobal.netmailto:skhall3@sbcglobal.net>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

I called the water company and they of course tell me it’s my pipes
and not their issue.  If it is many of us, wouldn’t it be on them
to check

the

main water lines? Anyone else called them?  I’m on Woodland Pass.

Thanks,
Shelley

On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall <

We have no water either.

Thanks,
Shelley

On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion <

No water @ our house on Woodland Trace, either.

On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

We are aware of three other houses without water.

Wesley A. Arnold | AVP Sourcing Business Partner Global Sourcing
& Procurement

Chief Administrative

<

https://urldefense.com/v3/https://www.google.com/maps/search/3EC
hief*Administrative?entry=gma
;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi3
YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$
il&source=g

Office | USAA

9800 Fredericksburg Rd
<https://urldefense.com/v3/https://www.google.com/maps/search/
9
800
FredericksburgRd?entry=gmail&source=g
;Kys!!N5JibfVf!enIxDpha
e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >,
B-SVC-E, San Antonio, TX 78288
210-913-9474
wesley.arnold@usaa.commailto:wesley.arnold@usaa.com

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.commailto:discussion-bounces@lists.limestoneranchhoa.com>
On Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 10:32 AM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com

Cc: mary martinelli <mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver
Subaru

Is anyone else without water?
We're on autumn terrace
Sent from marymy iPhone

On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion <

Upper Autumn Terrace. Same area as the Cadillac Escalade that
was

stranded.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!

On Feb 14, 2021, at 2:00 PM, Brian Trenz
<briantrenz@gmail.commailto:briantrenz@gmail.com>

wrote:

Which Street is the vehicle on?

Sent from my iPhone

On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion <

My husband tried to run an errand this morning and ended up
sliding

into the curb. It damaged his tire base. He had to leave they
vehicle parked near the curb.

We apologise for any inconveniences. He'll make arrangements
to pick

it up as it becomes safer.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!


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(210) 393-8084
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We’ve been calling SAWS this morning and their recording indicates they are aware of the problem but that it is a power outage issue. The recording says that once power is restored, the water pressure will return to normal. Of course we can’t actually speak to a human and the recording disconnects us. Sent from my iPhone > On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you. > > Sent from my iPhone > > On Feb 16, 2021, at 8:37 AM, Audra Duran <audrad99@gmail.com> wrote: > >  > They should be providing their customers with some water, like during hurricane times. > > > Audra Duran > > > > > > On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: > I personally feel Friday will pass and go and no water. If they are denying their at fault, than we are going to be out of water for a long time. > > > > > Darrell Boyd > > > -----Original Message----- > From: danya.blair@akerman.com<mailto:danya.blair@akerman.com> <danya.blair@akerman.com<mailto:danya.blair@akerman.com>> > Sent: Tuesday, February 16, 2021 8:16 AM > To: discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> > Cc: darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru > > SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem. > > Sent from my iPhone > >> On Feb 16, 2021, at 7:52 AM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >> >> Anyone else heard anything from SAWS? Someone I know talked to SAWS and they are looking at the earliest Friday. >> >> >> >> >> Darrell Boyd >> >> > www.akerman.com<http://www.akerman.com> > > CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you. > > -----Original Message----- >> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> On >> Behalf Of mary martinelli via Discussion >> Sent: Monday, February 15, 2021 4:40 PM >> To: Limestone Ranch HOA discussion >> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> >> Cc: mary martinelli <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >> >> Us too we're melting snow for restrooms lol 😂 >> >> Sent from marymy iPhone >> >>>> On Feb 15, 2021, at 4:16 PM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>> >>> We are out of water. Woodland pass >>> >>> Get Outlook for >>> iOS<https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!dH >>> 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ > >>> ________________________________ >>> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> on >>> behalf of Elizabeth biles via Discussion >>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> >>> Sent: Monday, February 15, 2021 2:58:20 PM >>> To: Limestone Ranch HOA discussion >>> <Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com>> >>> Cc: Elizabeth biles <lizbiles@gmail.com<mailto:lizbiles@gmail.com>> >>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >>> >>> Biles have no water at all. We are on April Dawn. >>> >>> Learning tho that the problem stems from Saws frozen lines. >>> >>> >>>> On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>> I’m on Heritage Pass and we don’t have water either. >>>> >>>> On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>>> Not sure what street you are on, but I don't think everyone on >>>>> Autumn Terrace simultaneously had their pipes burst at 10:30 am. >>>>> Clearly water >>>> to >>>>> a portion of the neighborhood has been shut off by SAWS, or a main >>>>> pipe servicing Autumn Terrace has been compromised. Reported it to >>>>> SAWS >>>> online, >>>>> and I'll send an update if I hear back from them. >>>>> >>>>> >>>>> http://www.akerman.com<http://www.akerman.com> >>>>> >>>>> CONFIDENTIALITY NOTE: The information contained in this >>>>> transmission may be privileged and confidential, and is intended >>>>> only for the use of the individual or entity named above. If the >>>>> reader >>>> of >>>>> this >>>>> message is not the intended recipient, you are hereby notified that >>>>> any dissemination, distribution or copying of this communication is >>>>> strictly prohibited. If you have received this transmission in >>>>> error, please immediately reply to the sender that you have >>>>> received this communication in error >>>> and >>>>> then >>>>> delete it. Thank you. >>>>> >>>>> -----Original Message----- >>>>> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> >>>>> On Behalf Of darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion >>>>> Sent: Monday, February 15, 2021 11:38 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> >>>>>> >>>>> Cc: darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> We have water so far. So water is working. Looks like your pipes >>>> bursted. >>>>> >>>>> Get Outlook for iOS< >>>>> >>>> https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!enIxD >>>> p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$ >>>>>> ________________________________ >>>>> From: Discussion <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> >>>>> on behalf of Kevin and Shelley Hall via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> >>>>> Sent: Monday, February 15, 2021 11:34:44 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> >>>>>> >>>>> Cc: Kevin and Shelley Hall <skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> I called the water company and they of course tell me it’s my pipes >>>>> and not their issue. If it is many of us, wouldn’t it be on them >>>>> to check >>>> the >>>>> main water lines? Anyone else called them? I’m on Woodland Pass. >>>>> >>>>> Thanks, >>>>> Shelley >>>>> >>>>>> On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall < >>>>> skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> wrote: >>>>>> >>>>>> We have no water either. >>>>>> >>>>>> Thanks, >>>>>> Shelley >>>>>> >>>>>>> On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>> >>>>>>> No water @ our house on Woodland Trace, either. >>>>>>> >>>>>>>> On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>> >>>>>>>> We are aware of three other houses without water. >>>>>>>> >>>>>>>> Wesley A. Arnold | AVP Sourcing Business Partner Global Sourcing >>>>>>>> & Procurement >>>>>>>> >>>>>>>> Chief Administrative >>>>> < >>>> https://urldefense.com/v3/__https://www.google.com/maps/search/*3E*C >>>> hief*Administrative?entry=gma__;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi3 >>>> YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$ >>>> il&source=g >>>>> >>>>> Office | USAA >>>>>>>> 9800 Fredericksburg Rd >>>>>>>> <https://urldefense.com/v3/__https://www.google.com/maps/search/ >>>>>>>> 9 >>>>>>>> 800 >>>>>>>> *Fredericksburg*Rd?entry=gmail&source=g__;Kys!!N5JibfVf!enIxDpha >>>>>>>> e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >, >>>>>>>> B-SVC-E, San Antonio, TX 78288 >>>>>>>> 210-913-9474 >>>>>>>> wesley.arnold@usaa.com<mailto:wesley.arnold@usaa.com> >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Discussion >>>>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bounces@lists.limestoneranchhoa.com>> >>>>>>>> On Behalf Of mary martinelli via Discussion >>>>>>>> Sent: Monday, February 15, 2021 10:32 AM >>>>>>>> To: Limestone Ranch HOA discussion >>>>>>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com> >>>>>>>>> >>>>>>>> Cc: mary martinelli <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>>>>>>> Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver >>>>>>>> Subaru >>>>>>>> >>>>>>>> Is anyone else without water? >>>>>>>> We're on autumn terrace >>>>>>>> Sent from marymy iPhone >>>>>>>> >>>>>>>>> On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>> >>>>>>>>> Upper Autumn Terrace. Same area as the Cadillac Escalade that >>>>>>>>> was >>>>>>>> stranded. >>>>>>>>> >>>>>>>>> Mari Hernandez >>>>>>>>> Sent from my iPhone >>>>>>>>> >>>>>>>>> Today I choose JOY! >>>>>>>>> >>>>>>>>>> On Feb 14, 2021, at 2:00 PM, Brian Trenz >>>>>>>>>> <briantrenz@gmail.com<mailto:briantrenz@gmail.com>> >>>>> wrote: >>>>>>>>>> >>>>>>>>>> Which Street is the vehicle on? >>>>>>>>>> >>>>>>>>>> Sent from my iPhone >>>>>>>>>> >>>>>>>>>>>> On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>>> >>>>>>>>>>> My husband tried to run an errand this morning and ended up >>>>>>>>>>> sliding >>>>>>>> into the curb. It damaged his tire base. He had to leave they >>>>>>>> vehicle parked near the curb. >>>>>>>>>>> We apologise for any inconveniences. He'll make arrangements >>>>>>>>>>> to pick >>>>>>>> it up as it becomes safer. >>>>>>>>>>> >>>>>>>>>>> Mari Hernandez >>>>>>>>>>> Sent from my iPhone >>>>>>>>>>> >>>>>>>>>>> Today I choose JOY! >>>>>>>>>>> _______________________________________________ >>>>>>>>>>> Discussion mailing list >>>>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.limestoneranchhoa.com> >>>>>>>>>>> >>>>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>>>> please >>>>>>>> visit: >>>>>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF9 >>>>>>>> n >>>>>>>> Qla >>>>>>>> Lw$ >>>>>>>>> _______________________________________________ >>>>>>>>> Discussion mailing list >>>>>>>>> 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DD
darrell dbinservices.com
Tue, Feb 16, 2021 6:03 PM

Please check your water.  We may some of it coming back.  We have a little know.  Plus our pipes are making noise.

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of darrell dbinservices.com via Discussion
Sent: Tuesday, February 16, 2021 9:09 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: darrell dbinservices.com darrell@dbinservices.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Tanya,

I would not even try that they because they would not care.  Our zip code is not a story.  About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay.  I called Saws and they stated because of  my Zip code and income level in that Zip Code  they don't give discounts.  I tried to fight by sending in my bill and repair bill and they still decline it.  They don't care about our Zip code.    You can read into any way you want too but I got the message.

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Tanya Stevens via Discussion
Sent: Tuesday, February 16, 2021 8:53 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Tanya Stevens gopfans@gmail.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility.

Sent from my iPhone

On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:

Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you.

Sent from my iPhone

On Feb 16, 2021, at 8:37 AM, Audra Duran audrad99@gmail.com wrote:


They should be providing their customers with some water, like during hurricane times.

Audra Duran

On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:
I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time.

Darrell Boyd

-----Original Message-----
From: danya.blair@akerman.commailto:danya.blair@akerman.com
<danya.blair@akerman.commailto:danya.blair@akerman.com>
Sent: Tuesday, February 16, 2021 8:16 AM
To:
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto
neranchhoa.com>
Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.com
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj
kiEXOE4A$> <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem.

Sent from my iPhone

On Feb 16, 2021, at 7:52 AM, darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday.

Darrell Boyd

www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you.

-----Original Message-----

From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou
nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via
Discussion
Sent: Monday, February 15, 2021 4:40 PM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes
toneranchhoa.com>>
Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Us too we're melting snow for restrooms lol 😂

Sent from marymy iPhone

We are out of water.  Woodland pass

Get Outlook for
iOS<https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!d
H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo
unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via
Discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime
stoneranchhoa.com>>
Sent: Monday, February 15, 2021 2:58:20 PM
To: Limestone Ranch HOA discussion
<Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime
stoneranchhoa.com>>
Cc: Elizabeth biles <lizbiles@gmail.commailto:lizbiles@gmail.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

Biles have no water at all.  We are on April Dawn.

Learning tho that the problem stems from Saws frozen lines.

On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

I’m on Heritage Pass and we don’t have water either.

On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Not sure what street you are on, but I don't think everyone on
Autumn Terrace simultaneously had their pipes burst at 10:30 am.
Clearly water

to

a portion of the neighborhood has been shut off by SAWS, or a main
pipe servicing Autumn Terrace has been compromised.  Reported it
to SAWS

online,

and I'll send an update if I hear back from them.

http://www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the
reader

of

this
message is not the intended recipient, you are hereby notified
that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this
transmission in error, please immediately reply to the sender that
you have received this communication in error

and

then
delete it. Thank you.

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
On Behalf Of darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$> via Discussion
Sent: Monday, February 15, 2021 11:38 AM
To: Limestone Ranch HOA discussion <

Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$>
<darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

We have water so far.  So water is working. Looks like your pipes

bursted.

Get Outlook for iOS<

https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!enIx
D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
on behalf of Kevin and Shelley Hall via Discussion <
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim
estoneranchhoa.com>>
Sent: Monday, February 15, 2021 11:34:44 AM
To: Limestone Ranch HOA discussion <

Cc: Kevin and Shelley Hall
<skhall3@sbcglobal.netmailto:skhall3@sbcglobal.net>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

I called the water company and they of course tell me it’s my
pipes and not their issue.  If it is many of us, wouldn’t it be on
them to check

the

main water lines? Anyone else called them?  I’m on Woodland Pass.

Thanks,
Shelley

On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall <

We have no water either.

Thanks,
Shelley

On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion <

No water @ our house on Woodland Trace, either.

On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion
< discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

We are aware of three other houses without water.

Wesley A. Arnold | AVP Sourcing Business Partner Global
Sourcing & Procurement

Chief Administrative

<

https://urldefense.com/v3/https://www.google.com/maps/search/3E
C
hief*Administrative?entry=gma
;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi
3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$
il&source=g

Office | USAA

9800 Fredericksburg Rd
<https://urldefense.com/v3/https://www.google.com/maps/search
/
9
800
FredericksburgRd?entry=gmail&source=g
;Kys!!N5JibfVf!enIxDph
a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$

, B-SVC-E, San Antonio, TX 78288

210-913-9474
wesley.arnold@usaa.commailto:wesley.arnold@usaa.com

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi
on-bounces@lists.limestoneranchhoa.com>>
On Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 10:32 AM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists
.limestoneranchhoa.com>

Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver
Subaru

Is anyone else without water?
We're on autumn terrace
Sent from marymy iPhone

On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion <

Upper Autumn Terrace. Same area as the Cadillac Escalade that
was

stranded.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!

On Feb 14, 2021, at 2:00 PM, Brian Trenz
<briantrenz@gmail.commailto:briantrenz@gmail.com>

wrote:

Which Street is the vehicle on?

Sent from my iPhone

On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion
<

My husband tried to run an errand this morning and ended up
sliding

into the curb. It damaged his tire base. He had to leave they
vehicle parked near the curb.

We apologise for any inconveniences. He'll make arrangements
to pick

it up as it becomes safer.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!


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Please check your water. We may some of it coming back. We have a little know. Plus our pipes are making noise. Darrell Boyd -----Original Message----- From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of darrell dbinservices.com via Discussion Sent: Tuesday, February 16, 2021 9:09 AM To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> Cc: darrell dbinservices.com <darrell@dbinservices.com> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign Tanya, I would not even try that they because they would not care. Our zip code is not a story. About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay. I called Saws and they stated because of my Zip code and income level in that Zip Code they don't give discounts. I tried to fight by sending in my bill and repair bill and they still decline it. They don't care about our Zip code. You can read into any way you want too but I got the message. Darrell Boyd -----Original Message----- From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Tanya Stevens via Discussion Sent: Tuesday, February 16, 2021 8:53 AM To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> Cc: Tanya Stevens <gopfans@gmail.com> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility. Sent from my iPhone > On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you. > > Sent from my iPhone > > On Feb 16, 2021, at 8:37 AM, Audra Duran <audrad99@gmail.com> wrote: > >  > They should be providing their customers with some water, like during hurricane times. > > > Audra Duran > > > > > > On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: > I personally feel Friday will pass and go and no water. If they are denying their at fault, than we are going to be out of water for a long time. > > > > > Darrell Boyd > > > -----Original Message----- > From: danya.blair@akerman.com<mailto:danya.blair@akerman.com> > <danya.blair@akerman.com<mailto:danya.blair@akerman.com>> > Sent: Tuesday, February 16, 2021 8:16 AM > To: > discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto > neranchhoa.com> > Cc: darrell > dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__ > ;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj > kiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru > > SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem. > > Sent from my iPhone > >> On Feb 16, 2021, at 7:52 AM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >> >> Anyone else heard anything from SAWS? Someone I know talked to SAWS and they are looking at the earliest Friday. >> >> >> >> >> Darrell Boyd >> >> > www.akerman.com<http://www.akerman.com> > > CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you. > > -----Original Message----- >> From: Discussion >> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou >> nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via >> Discussion >> Sent: Monday, February 15, 2021 4:40 PM >> To: Limestone Ranch HOA discussion >> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes >> toneranchhoa.com>> >> Cc: mary martinelli >> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >> >> Us too we're melting snow for restrooms lol 😂 >> >> Sent from marymy iPhone >> >>>> On Feb 15, 2021, at 4:16 PM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>> >>> We are out of water. Woodland pass >>> >>> Get Outlook for >>> iOS<https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!d >>> H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ >>> > ________________________________ >>> From: Discussion >>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo >>> unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via >>> Discussion >>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>> stoneranchhoa.com>> >>> Sent: Monday, February 15, 2021 2:58:20 PM >>> To: Limestone Ranch HOA discussion >>> <Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime >>> stoneranchhoa.com>> >>> Cc: Elizabeth biles <lizbiles@gmail.com<mailto:lizbiles@gmail.com>> >>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>> Subaru >>> >>> Biles have no water at all. We are on April Dawn. >>> >>> Learning tho that the problem stems from Saws frozen lines. >>> >>> >>>> On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>> I’m on Heritage Pass and we don’t have water either. >>>> >>>> On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>>> Not sure what street you are on, but I don't think everyone on >>>>> Autumn Terrace simultaneously had their pipes burst at 10:30 am. >>>>> Clearly water >>>> to >>>>> a portion of the neighborhood has been shut off by SAWS, or a main >>>>> pipe servicing Autumn Terrace has been compromised. Reported it >>>>> to SAWS >>>> online, >>>>> and I'll send an update if I hear back from them. >>>>> >>>>> >>>>> http://www.akerman.com<http://www.akerman.com> >>>>> >>>>> CONFIDENTIALITY NOTE: The information contained in this >>>>> transmission may be privileged and confidential, and is intended >>>>> only for the use of the individual or entity named above. If the >>>>> reader >>>> of >>>>> this >>>>> message is not the intended recipient, you are hereby notified >>>>> that any dissemination, distribution or copying of this >>>>> communication is strictly prohibited. If you have received this >>>>> transmission in error, please immediately reply to the sender that >>>>> you have received this communication in error >>>> and >>>>> then >>>>> delete it. Thank you. >>>>> >>>>> -----Original Message----- >>>>> From: Discussion >>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>> bounces@lists.limestoneranchhoa.com>> >>>>> On Behalf Of darrell >>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>> K7ejAdyjkiEXOE4A$> via Discussion >>>>> Sent: Monday, February 15, 2021 11:38 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com> >>>>>> >>>>> Cc: darrell >>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>> K7ejAdyjkiEXOE4A$> >>>>> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> We have water so far. So water is working. Looks like your pipes >>>> bursted. >>>>> >>>>> Get Outlook for iOS< >>>>> >>>> https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!enIx >>>> D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$ >>>>>> ________________________________ >>>>> From: Discussion >>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>> bounces@lists.limestoneranchhoa.com>> >>>>> on behalf of Kevin and Shelley Hall via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim >>>>> estoneranchhoa.com>> >>>>> Sent: Monday, February 15, 2021 11:34:44 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com> >>>>>> >>>>> Cc: Kevin and Shelley Hall >>>>> <skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> I called the water company and they of course tell me it’s my >>>>> pipes and not their issue. If it is many of us, wouldn’t it be on >>>>> them to check >>>> the >>>>> main water lines? Anyone else called them? I’m on Woodland Pass. >>>>> >>>>> Thanks, >>>>> Shelley >>>>> >>>>>> On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall < >>>>> skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> wrote: >>>>>> >>>>>> We have no water either. >>>>>> >>>>>> Thanks, >>>>>> Shelley >>>>>> >>>>>>> On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>> >>>>>>> No water @ our house on Woodland Trace, either. >>>>>>> >>>>>>>> On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion >>>>>>>> < discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>> >>>>>>>> We are aware of three other houses without water. >>>>>>>> >>>>>>>> Wesley A. Arnold | AVP Sourcing Business Partner Global >>>>>>>> Sourcing & Procurement >>>>>>>> >>>>>>>> Chief Administrative >>>>> < >>>> https://urldefense.com/v3/__https://www.google.com/maps/search/*3E* >>>> C >>>> hief*Administrative?entry=gma__;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi >>>> 3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$ >>>> il&source=g >>>>> >>>>> Office | USAA >>>>>>>> 9800 Fredericksburg Rd >>>>>>>> <https://urldefense.com/v3/__https://www.google.com/maps/search >>>>>>>> / >>>>>>>> 9 >>>>>>>> 800 >>>>>>>> *Fredericksburg*Rd?entry=gmail&source=g__;Kys!!N5JibfVf!enIxDph >>>>>>>> a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >>>>>>>> >, B-SVC-E, San Antonio, TX 78288 >>>>>>>> 210-913-9474 >>>>>>>> wesley.arnold@usaa.com<mailto:wesley.arnold@usaa.com> >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Discussion >>>>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi >>>>>>>> on-bounces@lists.limestoneranchhoa.com>> >>>>>>>> On Behalf Of mary martinelli via Discussion >>>>>>>> Sent: Monday, February 15, 2021 10:32 AM >>>>>>>> To: Limestone Ranch HOA discussion >>>>>>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists >>>>>>>> .limestoneranchhoa.com> >>>>>>>>> >>>>>>>> Cc: mary martinelli >>>>>>>> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>>>>>>> Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver >>>>>>>> Subaru >>>>>>>> >>>>>>>> Is anyone else without water? >>>>>>>> We're on autumn terrace >>>>>>>> Sent from marymy iPhone >>>>>>>> >>>>>>>>> On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>> >>>>>>>>> Upper Autumn Terrace. Same area as the Cadillac Escalade that >>>>>>>>> was >>>>>>>> stranded. >>>>>>>>> >>>>>>>>> Mari Hernandez >>>>>>>>> Sent from my iPhone >>>>>>>>> >>>>>>>>> Today I choose JOY! >>>>>>>>> >>>>>>>>>> On Feb 14, 2021, at 2:00 PM, Brian Trenz >>>>>>>>>> <briantrenz@gmail.com<mailto:briantrenz@gmail.com>> >>>>> wrote: >>>>>>>>>> >>>>>>>>>> Which Street is the vehicle on? >>>>>>>>>> >>>>>>>>>> Sent from my iPhone >>>>>>>>>> >>>>>>>>>>>> On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion >>>>>>>>>>>> < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>>> >>>>>>>>>>> My husband tried to run an errand this morning and ended up >>>>>>>>>>> sliding >>>>>>>> into the curb. It damaged his tire base. He had to leave they >>>>>>>> vehicle parked near the curb. >>>>>>>>>>> We apologise for any inconveniences. He'll make arrangements >>>>>>>>>>> to pick >>>>>>>> it up as it becomes safer. >>>>>>>>>>> >>>>>>>>>>> Mari Hernandez >>>>>>>>>>> Sent from my iPhone >>>>>>>>>>> >>>>>>>>>>> Today I choose JOY! >>>>>>>>>>> _______________________________________________ >>>>>>>>>>> Discussion mailing list >>>>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lis >>>>>>>>>>> ts.limestoneranchhoa.com> >>>>>>>>>>> >>>>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>>>> please >>>>>>>> visit: >>>>>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/ >>>>>>>> m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B >>>>>>>> 1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF >>>>>>>> 9 >>>>>>>> n >>>>>>>> Qla >>>>>>>> Lw$ >>>>>>>>> _______________________________________________ >>>>>>>>> Discussion mailing list >>>>>>>>> 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>>>>>>> !!N5JibfVf!enIxDphaetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWda >>>>>>> J R aBH FH-77-qg$ >>>>>>> _______________________________________________ >>>>>>> Discussion mailing list >>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.l >>>>>>> imestoneranchhoa.com> >>>>>>> >>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>> please >>>>> visit: >>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>> a >>>>>>> i >>>>>>> lma >>>>>>> n/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!e >>>>>>> n >>>>>>> I xDp >>>>>>> haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHHWg_yJLQ$ >>>>> >>>>> >>>>> _______________________________________________ >>>>> Discussion mailing list >>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lim >>>>> estoneranchhoa.com> >>>>> >>>>> To manage your subscription to this list, or to unsubscribe, >>>>> please >>>> visit: >>>>> >>>>> >>>> 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GC
George Carroll
Tue, Feb 16, 2021 6:12 PM

Pipes could be making noise as there could be air in them due what we all appear to have experienced.  Hopefully the noise isn’t anything more than that.

On Tuesday, February 16, 2021, 12:03 PM, darrell dbinservices.com via Discussion discussion@lists.limestoneranchhoa.com wrote:

Please check your water.  We may some of it coming back.  We have a little know.  Plus our pipes are making noise.

   

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of darrell dbinservices.com via Discussion
Sent: Tuesday, February 16, 2021 9:09 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: darrell dbinservices.com darrell@dbinservices.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Tanya,

I would not even try that they because they would not care.  Our zip code is not a story.  About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay.  I called Saws and they stated because of  my Zip code and income level in that Zip Code  they don't give discounts.  I tried to fight by sending in my bill and repair bill and they still decline it.  They don't care about our Zip code.    You can read into any way you want too but I got the message.

   

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Tanya Stevens via Discussion
Sent: Tuesday, February 16, 2021 8:53 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Tanya Stevens gopfans@gmail.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility.

Sent from my iPhone

On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:

Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you.

Sent from my iPhone

On Feb 16, 2021, at 8:37 AM, Audra Duran audrad99@gmail.com wrote:


They should be providing their customers with some water, like during hurricane times.

Audra Duran

On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:
I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time.

Darrell Boyd

-----Original Message-----
From: danya.blair@akerman.commailto:danya.blair@akerman.com
<danya.blair@akerman.commailto:danya.blair@akerman.com>
Sent: Tuesday, February 16, 2021 8:16 AM
To:
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto
neranchhoa.com>
Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.com
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj
kiEXOE4A$> <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem.

Sent from my iPhone

On Feb 16, 2021, at 7:52 AM, darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday.

Darrell Boyd

www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you.

-----Original Message-----

From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou
nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via
Discussion
Sent: Monday, February 15, 2021 4:40 PM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes
toneranchhoa.com>>
Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Us too we're melting snow for restrooms lol 😂

Sent from marymy iPhone

We are out of water.  Woodland pass

Get Outlook for
iOS<https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!d
H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo
unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via
Discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime
stoneranchhoa.com>>
Sent: Monday, February 15, 2021 2:58:20 PM
To: Limestone Ranch HOA discussion
<Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime
stoneranchhoa.com>>
Cc: Elizabeth biles <lizbiles@gmail.commailto:lizbiles@gmail.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

Biles have no water at all.  We are on April Dawn.

Learning tho that the problem stems from Saws frozen lines.

On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

I’m on Heritage Pass and we don’t have water either.

On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Not sure what street you are on, but I don't think everyone on
Autumn Terrace simultaneously had their pipes burst at 10:30 am.
Clearly water

to

a portion of the neighborhood has been shut off by SAWS, or a main
pipe servicing Autumn Terrace has been compromised.  Reported it
to SAWS

online,

and I'll send an update if I hear back from them.

http://www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the
reader

of

this
message is not the intended recipient, you are hereby notified
that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this
transmission in error, please immediately reply to the sender that
you have received this communication in error

and

then
delete it. Thank you.

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
On Behalf Of darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$> via Discussion
Sent: Monday, February 15, 2021 11:38 AM
To: Limestone Ranch HOA discussion <

Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$>
<darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

We have water so far.  So water is working. Looks like your pipes

bursted.

Get Outlook for iOS<

https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!enIx
D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
on behalf of Kevin and Shelley Hall via Discussion <
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim
estoneranchhoa.com>>
Sent: Monday, February 15, 2021 11:34:44 AM
To: Limestone Ranch HOA discussion <

Cc: Kevin and Shelley Hall
<skhall3@sbcglobal.netmailto:skhall3@sbcglobal.net>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

I called the water company and they of course tell me it’s my
pipes and not their issue.  If it is many of us, wouldn’t it be on
them to check

the

main water lines? Anyone else called them?  I’m on Woodland Pass.

Thanks,
Shelley

On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall <

We have no water either.

Thanks,
Shelley

On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion <

No water @ our house on Woodland Trace, either.

On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion
< discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

We are aware of three other houses without water.

Wesley A. Arnold | AVP Sourcing Business Partner Global
Sourcing & Procurement

Chief Administrative

<

https://urldefense.com/v3/https://www.google.com/maps/search/3E
C
hief*Administrative?entry=gma
;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi
3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$
il&source=g

Office | USAA

9800 Fredericksburg Rd
<https://urldefense.com/v3/https://www.google.com/maps/search
/
9
800
FredericksburgRd?entry=gmail&source=g
;Kys!!N5JibfVf!enIxDph
a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$

, B-SVC-E, San Antonio, TX 78288

210-913-9474
wesley.arnold@usaa.commailto:wesley.arnold@usaa.com

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi
on-bounces@lists.limestoneranchhoa.com>>
On Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 10:32 AM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists
.limestoneranchhoa.com>

Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver
Subaru

Is anyone else without water?
We're on autumn terrace
Sent from marymy iPhone

On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion <

Upper Autumn Terrace. Same area as the Cadillac Escalade that
was

stranded.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!

On Feb 14, 2021, at 2:00 PM, Brian Trenz
<briantrenz@gmail.commailto:briantrenz@gmail.com>

wrote:

Which Street is the vehicle on?

Sent from my iPhone

On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion
<

My husband tried to run an errand this morning and ended up
sliding

into the curb. It damaged his tire base. He had to leave they
vehicle parked near the curb.

We apologise for any inconveniences. He'll make arrangements
to pick

it up as it becomes safer.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!


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Pipes could be making noise as there could be air in them due what we all appear to have experienced.  Hopefully the noise isn’t anything more than that. On Tuesday, February 16, 2021, 12:03 PM, darrell dbinservices.com via Discussion <discussion@lists.limestoneranchhoa.com> wrote: Please check your water.  We may some of it coming back.  We have a little know.  Plus our pipes are making noise.     Darrell Boyd -----Original Message----- From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of darrell dbinservices.com via Discussion Sent: Tuesday, February 16, 2021 9:09 AM To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> Cc: darrell dbinservices.com <darrell@dbinservices.com> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign Tanya, I would not even try that they because they would not care.  Our zip code is not a story.  About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay.  I called Saws and they stated because of  my Zip code and income level in that Zip Code  they don't give discounts.  I tried to fight by sending in my bill and repair bill and they still decline it.  They don't care about our Zip code.    You can read into any way you want too but I got the message.     Darrell Boyd -----Original Message----- From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Tanya Stevens via Discussion Sent: Tuesday, February 16, 2021 8:53 AM To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> Cc: Tanya Stevens <gopfans@gmail.com> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility. Sent from my iPhone > On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you. > > Sent from my iPhone > > On Feb 16, 2021, at 8:37 AM, Audra Duran <audrad99@gmail.com> wrote: > >  > They should be providing their customers with some water, like during hurricane times. > > > Audra Duran > > > > > > On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: > I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time. > > > > > Darrell Boyd > > > -----Original Message----- > From: danya.blair@akerman.com<mailto:danya.blair@akerman.com> > <danya.blair@akerman.com<mailto:danya.blair@akerman.com>> > Sent: Tuesday, February 16, 2021 8:16 AM > To: > discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto > neranchhoa.com> > Cc: darrell > dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__ > ;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj > kiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru > > SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem. > > Sent from my iPhone > >> On Feb 16, 2021, at 7:52 AM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >> >> Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday. >> >> >> >> >> Darrell Boyd >> >> > www.akerman.com<http://www.akerman.com> > > CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you. > > -----Original Message----- >> From: Discussion >> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou >> nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via >> Discussion >> Sent: Monday, February 15, 2021 4:40 PM >> To: Limestone Ranch HOA discussion >> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes >> toneranchhoa.com>> >> Cc: mary martinelli >> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >> >> Us too we're melting snow for restrooms lol 😂 >> >> Sent from marymy iPhone >> >>>> On Feb 15, 2021, at 4:16 PM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>> >>> We are out of water.  Woodland pass >>> >>> Get Outlook for >>> iOS<https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!d >>> H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ >>> > ________________________________ >>> From: Discussion >>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo >>> unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via >>> Discussion >>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>> stoneranchhoa.com>> >>> Sent: Monday, February 15, 2021 2:58:20 PM >>> To: Limestone Ranch HOA discussion >>> <Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime >>> stoneranchhoa.com>> >>> Cc: Elizabeth biles <lizbiles@gmail.com<mailto:lizbiles@gmail.com>> >>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>> Subaru >>> >>> Biles have no water at all.  We are on April Dawn. >>> >>> Learning tho that the problem stems from Saws frozen lines. >>> >>> >>>> On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>> I’m on Heritage Pass and we don’t have water either. >>>> >>>> On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>>> Not sure what street you are on, but I don't think everyone on >>>>> Autumn Terrace simultaneously had their pipes burst at 10:30 am. >>>>> Clearly water >>>> to >>>>> a portion of the neighborhood has been shut off by SAWS, or a main >>>>> pipe servicing Autumn Terrace has been compromised.  Reported it >>>>> to SAWS >>>> online, >>>>> and I'll send an update if I hear back from them. >>>>> >>>>> >>>>> http://www.akerman.com<http://www.akerman.com> >>>>> >>>>> CONFIDENTIALITY NOTE: The information contained in this >>>>> transmission may be privileged and confidential, and is intended >>>>> only for the use of the individual or entity named above. If the >>>>> reader >>>> of >>>>> this >>>>> message is not the intended recipient, you are hereby notified >>>>> that any dissemination, distribution or copying of this >>>>> communication is strictly prohibited. If you have received this >>>>> transmission in error, please immediately reply to the sender that >>>>> you have received this communication in error >>>> and >>>>> then >>>>> delete it. Thank you. >>>>> >>>>> -----Original Message----- >>>>> From: Discussion >>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>> bounces@lists.limestoneranchhoa.com>> >>>>> On Behalf Of darrell >>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>> K7ejAdyjkiEXOE4A$> via Discussion >>>>> Sent: Monday, February 15, 2021 11:38 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com> >>>>>> >>>>> Cc: darrell >>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>> K7ejAdyjkiEXOE4A$> >>>>> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> We have water so far.  So water is working. Looks like your pipes >>>> bursted. >>>>> >>>>> Get Outlook for iOS< >>>>> >>>> https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!enIx >>>> D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$ >>>>>> ________________________________ >>>>> From: Discussion >>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>> bounces@lists.limestoneranchhoa.com>> >>>>> on behalf of Kevin and Shelley Hall via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim >>>>> estoneranchhoa.com>> >>>>> Sent: Monday, February 15, 2021 11:34:44 AM >>>>> To: Limestone Ranch HOA discussion < >>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com> >>>>>> >>>>> Cc: Kevin and Shelley Hall >>>>> <skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> >>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>> Subaru >>>>> >>>>> I called the water company and they of course tell me it’s my >>>>> pipes and not their issue.  If it is many of us, wouldn’t it be on >>>>> them to check >>>> the >>>>> main water lines? Anyone else called them?  I’m on Woodland Pass. >>>>> >>>>> Thanks, >>>>> Shelley >>>>> >>>>>> On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall < >>>>> skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> wrote: >>>>>> >>>>>> We have no water either. >>>>>> >>>>>> Thanks, >>>>>> Shelley >>>>>> >>>>>>> On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>> >>>>>>> No water @ our house on Woodland Trace, either. >>>>>>> >>>>>>>> On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion >>>>>>>> < discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>> >>>>>>>> We are aware of three other houses without water. >>>>>>>> >>>>>>>> Wesley A. Arnold | AVP Sourcing Business Partner Global >>>>>>>> Sourcing & Procurement >>>>>>>> >>>>>>>> Chief Administrative >>>>> < >>>> https://urldefense.com/v3/__https://www.google.com/maps/search/*3E* >>>> C >>>> hief*Administrative?entry=gma__;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi >>>> 3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$ >>>> il&source=g >>>>> >>>>> Office | USAA >>>>>>>> 9800 Fredericksburg Rd >>>>>>>> <https://urldefense.com/v3/__https://www.google.com/maps/search >>>>>>>> / >>>>>>>> 9 >>>>>>>> 800 >>>>>>>> *Fredericksburg*Rd?entry=gmail&source=g__;Kys!!N5JibfVf!enIxDph >>>>>>>> a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >>>>>>>> >, B-SVC-E, San Antonio, TX 78288 >>>>>>>> 210-913-9474 >>>>>>>> wesley.arnold@usaa.com<mailto:wesley.arnold@usaa.com> >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Discussion >>>>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi >>>>>>>> on-bounces@lists.limestoneranchhoa.com>> >>>>>>>> On Behalf Of mary martinelli via Discussion >>>>>>>> Sent: Monday, February 15, 2021 10:32 AM >>>>>>>> To: Limestone Ranch HOA discussion >>>>>>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists >>>>>>>> .limestoneranchhoa.com> >>>>>>>>> >>>>>>>> Cc: mary martinelli >>>>>>>> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>>>>>>> Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver >>>>>>>> Subaru >>>>>>>> >>>>>>>> Is anyone else without water? >>>>>>>> We're on autumn terrace >>>>>>>> Sent from marymy iPhone >>>>>>>> >>>>>>>>> On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>> >>>>>>>>> Upper Autumn Terrace. Same area as the Cadillac Escalade that >>>>>>>>> was >>>>>>>> stranded. >>>>>>>>> >>>>>>>>> Mari Hernandez >>>>>>>>> Sent from my iPhone >>>>>>>>> >>>>>>>>> Today I choose JOY! >>>>>>>>> >>>>>>>>>> On Feb 14, 2021, at 2:00 PM, Brian Trenz >>>>>>>>>> <briantrenz@gmail.com<mailto:briantrenz@gmail.com>> >>>>> wrote: >>>>>>>>>> >>>>>>>>>> Which Street is the vehicle on? >>>>>>>>>> >>>>>>>>>> Sent from my iPhone >>>>>>>>>> >>>>>>>>>>>> On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion >>>>>>>>>>>> < >>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>>> >>>>>>>>>>> My husband tried to run an errand this morning and ended up >>>>>>>>>>> sliding >>>>>>>> into the curb. It damaged his tire base. He had to leave they >>>>>>>> vehicle parked near the curb. >>>>>>>>>>> We apologise for any inconveniences. He'll make arrangements >>>>>>>>>>> to pick >>>>>>>> it up as it becomes safer. >>>>>>>>>>> >>>>>>>>>>> Mari Hernandez >>>>>>>>>>> Sent from my iPhone >>>>>>>>>>> >>>>>>>>>>> Today I choose JOY! >>>>>>>>>>> _______________________________________________ >>>>>>>>>>> Discussion mailing list >>>>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lis >>>>>>>>>>> ts.limestoneranchhoa.com> >>>>>>>>>>> >>>>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>>>> please >>>>>>>> visit: >>>>>>>>>>> >>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/ >>>>>>>> m >>>>>>>> a >>>>>>>> ilm >>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B >>>>>>>> 1 >>>>>>>> V >>>>>>>> Cs0 >>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF >>>>>>>> 9 >>>>>>>> n >>>>>>>> Qla >>>>>>>> Lw$ >>>>>>>>> _______________________________________________ >>>>>>>>> Discussion mailing list >>>>>>>>> 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>>>>>>> !!N5JibfVf!enIxDphaetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWda >>>>>>> J R aBH FH-77-qg$ >>>>>>> _______________________________________________ >>>>>>> Discussion mailing list >>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.l >>>>>>> imestoneranchhoa.com> >>>>>>> >>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>> please >>>>> visit: >>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/m >>>>>>> a >>>>>>> i >>>>>>> lma >>>>>>> n/listinfo/discussion_lists.limestoneranchhoa.com__;!!N5JibfVf!e >>>>>>> n >>>>>>> I xDp >>>>>>> haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHHWg_yJLQ$ >>>>> >>>>> >>>>> _______________________________________________ >>>>> Discussion mailing list >>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lim >>>>> estoneranchhoa.com> >>>>> >>>>> To manage your subscription to this list, or to unsubscribe, >>>>> please >>>> visit: >>>>> >>>>> >>>> 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MM
mary martinelli
Tue, Feb 16, 2021 6:53 PM

We don't have any at our house on autumn terrace

Sent from marymy iPhone

On Feb 16, 2021, at 12:13 PM, George Carroll via Discussion discussion@lists.limestoneranchhoa.com wrote:

Pipes could be making noise as there could be air in them due what we all appear to have experienced.  Hopefully the noise isn’t anything more than that.

On Tuesday, February 16, 2021, 12:03 PM, darrell dbinservices.com via Discussion discussion@lists.limestoneranchhoa.com wrote:

Please check your water.  We may some of it coming back.  We have a little know.  Plus our pipes are making noise.

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of darrell dbinservices.com via Discussion
Sent: Tuesday, February 16, 2021 9:09 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: darrell dbinservices.com darrell@dbinservices.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Tanya,

I would not even try that they because they would not care.  Our zip code is not a story.  About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay.  I called Saws and they stated because of  my Zip code and income level in that Zip Code  they don't give discounts.  I tried to fight by sending in my bill and repair bill and they still decline it.  They don't care about our Zip code.    You can read into any way you want too but I got the message.

Darrell Boyd

-----Original Message-----
From: Discussion discussion-bounces@lists.limestoneranchhoa.com On Behalf Of Tanya Stevens via Discussion
Sent: Tuesday, February 16, 2021 8:53 AM
To: Limestone Ranch HOA discussion discussion@lists.limestoneranchhoa.com
Cc: Tanya Stevens gopfans@gmail.com
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign

Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility.

Sent from my iPhone

On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion discussion@lists.limestoneranchhoa.com wrote:

Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you.

Sent from my iPhone

On Feb 16, 2021, at 8:37 AM, Audra Duran audrad99@gmail.com wrote:


They should be providing their customers with some water, like during hurricane times.

Audra Duran

On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.comhttps://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$ via Discussion <discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:
I personally feel Friday will pass and go and no water.  If they are denying their at fault, than we are going to be out of water for a long time.

Darrell Boyd

-----Original Message-----
From: danya.blair@akerman.commailto:danya.blair@akerman.com
<danya.blair@akerman.commailto:danya.blair@akerman.com>
Sent: Tuesday, February 16, 2021 8:16 AM
To:
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto
neranchhoa.com>
Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.com
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj
kiEXOE4A$> <darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem.

Sent from my iPhone

Anyone else heard anything from SAWS?  Someone I know talked to SAWS and they are looking at the earliest  Friday.

Darrell Boyd

www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you.

-----Original Message-----

From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou
nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via
Discussion
Sent: Monday, February 15, 2021 4:40 PM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes
toneranchhoa.com>>
Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru

Us too we're melting snow for restrooms lol 😂

Sent from marymy iPhone

We are out of water.  Woodland pass

Get Outlook for
iOS<https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!d
H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo
unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via
Discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime
stoneranchhoa.com>>
Sent: Monday, February 15, 2021 2:58:20 PM
To: Limestone Ranch HOA discussion
<Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime
stoneranchhoa.com>>
Cc: Elizabeth biles <lizbiles@gmail.commailto:lizbiles@gmail.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

Biles have no water at all.  We are on April Dawn.

Learning tho that the problem stems from Saws frozen lines.

On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

I’m on Heritage Pass and we don’t have water either.

On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion <
discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

Not sure what street you are on, but I don't think everyone on
Autumn Terrace simultaneously had their pipes burst at 10:30 am.
Clearly water

to

a portion of the neighborhood has been shut off by SAWS, or a main
pipe servicing Autumn Terrace has been compromised.  Reported it
to SAWS

online,

and I'll send an update if I hear back from them.

http://www.akerman.comhttp://www.akerman.com

CONFIDENTIALITY NOTE: The information contained in this
transmission may be privileged and confidential, and is intended
only for the use of the individual or entity named above. If the
reader

of

this
message is not the intended recipient, you are hereby notified
that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this
transmission in error, please immediately reply to the sender that
you have received this communication in error

and

then
delete it. Thank you.

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
On Behalf Of darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$> via Discussion
Sent: Monday, February 15, 2021 11:38 AM
To: Limestone Ranch HOA discussion <

Cc: darrell
dbinservices.com<https://urldefense.com/v3/http://dbinservices.c
om
;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ
K7ejAdyjkiEXOE4A$>
<darrell@dbinservices.commailto:darrell@dbinservices.com>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

We have water so far.  So water is working. Looks like your pipes

bursted.

Get Outlook for iOS<

https://urldefense.com/v3/https://aka.ms/o0ukef;!!N5JibfVf!enIx
D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$


From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-
bounces@lists.limestoneranchhoa.com>>
on behalf of Kevin and Shelley Hall via Discussion <
discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim
estoneranchhoa.com>>
Sent: Monday, February 15, 2021 11:34:44 AM
To: Limestone Ranch HOA discussion <

Cc: Kevin and Shelley Hall
<skhall3@sbcglobal.netmailto:skhall3@sbcglobal.net>
Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver
Subaru

I called the water company and they of course tell me it’s my
pipes and not their issue.  If it is many of us, wouldn’t it be on
them to check

the

main water lines? Anyone else called them?  I’m on Woodland Pass.

Thanks,
Shelley

On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall <

We have no water either.

Thanks,
Shelley

On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion <

No water @ our house on Woodland Trace, either.

On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion
< discussion@lists.limestoneranchhoa.commailto:discussion@lists.limestoneranchhoa.com> wrote:

We are aware of three other houses without water.

Wesley A. Arnold | AVP Sourcing Business Partner Global
Sourcing & Procurement

Chief Administrative

<

https://urldefense.com/v3/https://www.google.com/maps/search/3E
C
hief*Administrative?entry=gma
;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi
3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$
il&source=g

Office | USAA

9800 Fredericksburg Rd
<https://urldefense.com/v3/https://www.google.com/maps/search
/
9
800
FredericksburgRd?entry=gmail&source=g
;Kys!!N5JibfVf!enIxDph
a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$

, B-SVC-E, San Antonio, TX 78288

210-913-9474
wesley.arnold@usaa.commailto:wesley.arnold@usaa.com

-----Original Message-----
From: Discussion
<discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi
on-bounces@lists.limestoneranchhoa.com>>
On Behalf Of mary martinelli via Discussion
Sent: Monday, February 15, 2021 10:32 AM
To: Limestone Ranch HOA discussion
<discussion@lists.limestoneranchhoa.com<mailto:discussion@lists
.limestoneranchhoa.com>

Cc: mary martinelli
<mbmartinelli1@yahoo.commailto:mbmartinelli1@yahoo.com>
Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver
Subaru

Is anyone else without water?
We're on autumn terrace
Sent from marymy iPhone

On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion <

Upper Autumn Terrace. Same area as the Cadillac Escalade that
was

stranded.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!

On Feb 14, 2021, at 2:00 PM, Brian Trenz
<briantrenz@gmail.commailto:briantrenz@gmail.com>

wrote:

Which Street is the vehicle on?

Sent from my iPhone

On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion
<

My husband tried to run an errand this morning and ended up
sliding

into the curb. It damaged his tire base. He had to leave they
vehicle parked near the curb.

We apologise for any inconveniences. He'll make arrangements
to pick

it up as it becomes safer.

Mari Hernandez
Sent from my iPhone

Today I choose JOY!


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We don't have any at our house on autumn terrace Sent from marymy iPhone > On Feb 16, 2021, at 12:13 PM, George Carroll via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Pipes could be making noise as there could be air in them due what we all appear to have experienced. Hopefully the noise isn’t anything more than that. > > > > > On Tuesday, February 16, 2021, 12:03 PM, darrell dbinservices.com via Discussion <discussion@lists.limestoneranchhoa.com> wrote: > > Please check your water. We may some of it coming back. We have a little know. Plus our pipes are making noise. > > > > > Darrell Boyd > > > -----Original Message----- > From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of darrell dbinservices.com via Discussion > Sent: Tuesday, February 16, 2021 9:09 AM > To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> > Cc: darrell dbinservices.com <darrell@dbinservices.com> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign > > Tanya, > > I would not even try that they because they would not care. Our zip code is not a story. About 7 months ago, I had a busted water pipe and the bill was higher than I normally pay. I called Saws and they stated because of my Zip code and income level in that Zip Code they don't give discounts. I tried to fight by sending in my bill and repair bill and they still decline it. They don't care about our Zip code. You can read into any way you want too but I got the message. > > > > > Darrell Boyd > > > -----Original Message----- > From: Discussion <discussion-bounces@lists.limestoneranchhoa.com> On Behalf Of Tanya Stevens via Discussion > Sent: Tuesday, February 16, 2021 8:53 AM > To: Limestone Ranch HOA discussion <discussion@lists.limestoneranchhoa.com> > Cc: Tanya Stevens <gopfans@gmail.com> > Subject: Re: [Limestone Ranch Discussion] EXTERNAL: SAWS campaign > > Does anyone have experience with contacting a media advocacy program- like WOAI Troubleshooters? I feel like this issue could use some media attention. Friday is unacceptable as is denying responsibility. > > Sent from my iPhone > >> On Feb 16, 2021, at 8:48 AM, danya.blair--- via Discussion <discussion@lists.limestoneranchhoa.com> wrote: >> >> Actually you cannot get through to a live person at SAWS anymore. They just give you a recording describing the areas where there is “low pressure“ (not acknowledging any actual outages). Then they say that due to high call volume you need to call back later and hang up on you. >> >> Sent from my iPhone >> >> On Feb 16, 2021, at 8:37 AM, Audra Duran <audrad99@gmail.com> wrote: >> >>  >> They should be providing their customers with some water, like during hurricane times. >> >> >> Audra Duran >> >> >> >> >> >> On Tue, Feb 16, 2021 at 8:20 AM darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >> I personally feel Friday will pass and go and no water. If they are denying their at fault, than we are going to be out of water for a long time. >> >> >> >> >> Darrell Boyd >> >> >> -----Original Message----- >> From: danya.blair@akerman.com<mailto:danya.blair@akerman.com> >> <danya.blair@akerman.com<mailto:danya.blair@akerman.com>> >> Sent: Tuesday, February 16, 2021 8:16 AM >> To: >> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limesto >> neranchhoa.com> >> Cc: darrell >> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__ >> ;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyj >> kiEXOE4A$> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >> >> SAWS website continues to deny there are any water outages due to anything other than frozen pipes in the individual home, even though the water is out next door in Highlands Ranch, and most of our neighborhood, and Napa Oaks, and several other surrounding neighborhoods. The only thing the SAWS website says about the pump stations is that the rolling outages have caused low water pressure for some customers occasionally and on an isolated basis. I think we all need to be calling them repeatedly until they acknowledge the problem. >> >> Sent from my iPhone >> >>>> On Feb 16, 2021, at 7:52 AM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>> >>> Anyone else heard anything from SAWS? Someone I know talked to SAWS and they are looking at the earliest Friday. >>> >>> >>> >>> >>> Darrell Boyd >>> >>> >> www.akerman.com<http://www.akerman.com> >> >> CONFIDENTIALITY NOTE: The information contained in this transmission may be privileged and confidential, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, please immediately reply to the sender that you have received this communication in error and then delete it. Thank you. >> >> -----Original Message----- >>> From: Discussion >>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bou >>> nces@lists.limestoneranchhoa.com>> On Behalf Of mary martinelli via >>> Discussion >>> Sent: Monday, February 15, 2021 4:40 PM >>> To: Limestone Ranch HOA discussion >>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limes >>> toneranchhoa.com>> >>> Cc: mary martinelli >>> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver Subaru >>> >>> Us too we're melting snow for restrooms lol 😂 >>> >>> Sent from marymy iPhone >>> >>>>> On Feb 15, 2021, at 4:16 PM, darrell dbinservices.com<https://urldefense.com/v3/__http://dbinservices.com__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQK7ejAdyjkiEXOE4A$> via Discussion <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>> >>>> We are out of water. Woodland pass >>>> >>>> Get Outlook for >>>> iOS<https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!d >>>> H 6y1CFLREXyFhlLvubi3YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OkPtvlrA$ >>>>> ________________________________ >>>> From: Discussion >>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion-bo >>>> unces@lists.limestoneranchhoa.com>> on behalf of Elizabeth biles via >>>> Discussion >>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>> stoneranchhoa.com>> >>>> Sent: Monday, February 15, 2021 2:58:20 PM >>>> To: Limestone Ranch HOA discussion >>>> <Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lists.lime >>>> stoneranchhoa.com>> >>>> Cc: Elizabeth biles <lizbiles@gmail.com<mailto:lizbiles@gmail.com>> >>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>> Subaru >>>> >>>> Biles have no water at all. We are on April Dawn. >>>> >>>> Learning tho that the problem stems from Saws frozen lines. >>>> >>>> >>>>> On Mon, Feb 15, 2021, 2:44 PM Amy Cadis via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>> >>>>> I’m on Heritage Pass and we don’t have water either. >>>>> >>>>> On Mon, Feb 15, 2021 at 11:52 AM danya.blair--- via Discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>> >>>>>> Not sure what street you are on, but I don't think everyone on >>>>>> Autumn Terrace simultaneously had their pipes burst at 10:30 am. >>>>>> Clearly water >>>>> to >>>>>> a portion of the neighborhood has been shut off by SAWS, or a main >>>>>> pipe servicing Autumn Terrace has been compromised. Reported it >>>>>> to SAWS >>>>> online, >>>>>> and I'll send an update if I hear back from them. >>>>>> >>>>>> >>>>>> http://www.akerman.com<http://www.akerman.com> >>>>>> >>>>>> CONFIDENTIALITY NOTE: The information contained in this >>>>>> transmission may be privileged and confidential, and is intended >>>>>> only for the use of the individual or entity named above. If the >>>>>> reader >>>>> of >>>>>> this >>>>>> message is not the intended recipient, you are hereby notified >>>>>> that any dissemination, distribution or copying of this >>>>>> communication is strictly prohibited. If you have received this >>>>>> transmission in error, please immediately reply to the sender that >>>>>> you have received this communication in error >>>>> and >>>>>> then >>>>>> delete it. Thank you. >>>>>> >>>>>> -----Original Message----- >>>>>> From: Discussion >>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>>> bounces@lists.limestoneranchhoa.com>> >>>>>> On Behalf Of darrell >>>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>>> K7ejAdyjkiEXOE4A$> via Discussion >>>>>> Sent: Monday, February 15, 2021 11:38 AM >>>>>> To: Limestone Ranch HOA discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>>> stoneranchhoa.com> >>>>>>> >>>>>> Cc: darrell >>>>>> dbinservices.com<https://urldefense.com/v3/__http://dbinservices.c >>>>>> om__;!!N5JibfVf!blWCeXYUmgQrdYytJcob7FulTnO1uJKLXFEE8r7HHvayDn1iIQ >>>>>> K7ejAdyjkiEXOE4A$> >>>>>> <darrell@dbinservices.com<mailto:darrell@dbinservices.com>> >>>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>>> Subaru >>>>>> >>>>>> We have water so far. So water is working. Looks like your pipes >>>>> bursted. >>>>>> >>>>>> Get Outlook for iOS< >>>>>> >>>>> https://urldefense.com/v3/__https://aka.ms/o0ukef__;!!N5JibfVf!enIx >>>>> D p haetpGYvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHE-MweVLg$ >>>>>>> ________________________________ >>>>>> From: Discussion >>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussion- >>>>>> bounces@lists.limestoneranchhoa.com>> >>>>>> on behalf of Kevin and Shelley Hall via Discussion < >>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lim >>>>>> estoneranchhoa.com>> >>>>>> Sent: Monday, February 15, 2021 11:34:44 AM >>>>>> To: Limestone Ranch HOA discussion < >>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.lime >>>>> stoneranchhoa.com> >>>>>>> >>>>>> Cc: Kevin and Shelley Hall >>>>>> <skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> >>>>>> Subject: Re: [Limestone Ranch Discussion] EXTERNAL: Re: Silver >>>>>> Subaru >>>>>> >>>>>> I called the water company and they of course tell me it’s my >>>>>> pipes and not their issue. If it is many of us, wouldn’t it be on >>>>>> them to check >>>>> the >>>>>> main water lines? Anyone else called them? I’m on Woodland Pass. >>>>>> >>>>>> Thanks, >>>>>> Shelley >>>>>> >>>>>>> On Feb 15, 2021, at 11:27 AM, Kevin and Shelley Hall < >>>>>> skhall3@sbcglobal.net<mailto:skhall3@sbcglobal.net>> wrote: >>>>>>> >>>>>>> We have no water either. >>>>>>> >>>>>>> Thanks, >>>>>>> Shelley >>>>>>> >>>>>>>> On Feb 15, 2021, at 10:52 AM, Teresa Castro via Discussion < >>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>> >>>>>>>> No water @ our house on Woodland Trace, either. >>>>>>>> >>>>>>>>> On Mon, Feb 15, 2021 at 10:35 AM Arnold, Wesley via Discussion >>>>>>>>> < discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>> >>>>>>>>> We are aware of three other houses without water. >>>>>>>>> >>>>>>>>> Wesley A. Arnold | AVP Sourcing Business Partner Global >>>>>>>>> Sourcing & Procurement >>>>>>>>> >>>>>>>>> Chief Administrative >>>>>> < >>>>> https://urldefense.com/v3/__https://www.google.com/maps/search/*3E* >>>>> C >>>>> hief*Administrative?entry=gma__;JSsr!!N5JibfVf!dH6y1CFLREXyFhlLvubi >>>>> 3 YevlfotWftMXBqXQbWFEQzeXixfdfctQaUZf6OZd4e02w$ >>>>> il&source=g >>>>>> >>>>>> Office | USAA >>>>>>>>> 9800 Fredericksburg Rd >>>>>>>>> <https://urldefense.com/v3/__https://www.google.com/maps/search >>>>>>>>> / >>>>>>>>> 9 >>>>>>>>> 800 >>>>>>>>> *Fredericksburg*Rd?entry=gmail&source=g__;Kys!!N5JibfVf!enIxDph >>>>>>>>> a e tpG YvQu5GH4ByqVZcMtL-2JCj76aThdfQT_MTBOlzWdaJRaBHEYrGztbw$ >>>>>>>>>> , B-SVC-E, San Antonio, TX 78288 >>>>>>>>> 210-913-9474 >>>>>>>>> wesley.arnold@usaa.com<mailto:wesley.arnold@usaa.com> >>>>>>>>> >>>>>>>>> -----Original Message----- >>>>>>>>> From: Discussion >>>>>>>>> <discussion-bounces@lists.limestoneranchhoa.com<mailto:discussi >>>>>>>>> on-bounces@lists.limestoneranchhoa.com>> >>>>>>>>> On Behalf Of mary martinelli via Discussion >>>>>>>>> Sent: Monday, February 15, 2021 10:32 AM >>>>>>>>> To: Limestone Ranch HOA discussion >>>>>>>>> <discussion@lists.limestoneranchhoa.com<mailto:discussion@lists >>>>>>>>> .limestoneranchhoa.com> >>>>>>>>>> >>>>>>>>> Cc: mary martinelli >>>>>>>>> <mbmartinelli1@yahoo.com<mailto:mbmartinelli1@yahoo.com>> >>>>>>>>> Subject: EXTERNAL: Re: [Limestone Ranch Discussion] Silver >>>>>>>>> Subaru >>>>>>>>> >>>>>>>>> Is anyone else without water? >>>>>>>>> We're on autumn terrace >>>>>>>>> Sent from marymy iPhone >>>>>>>>> >>>>>>>>>> On Feb 14, 2021, at 4:27 PM, Mari Hernandez via Discussion < >>>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>> >>>>>>>>>> Upper Autumn Terrace. Same area as the Cadillac Escalade that >>>>>>>>>> was >>>>>>>>> stranded. >>>>>>>>>> >>>>>>>>>> Mari Hernandez >>>>>>>>>> Sent from my iPhone >>>>>>>>>> >>>>>>>>>> Today I choose JOY! >>>>>>>>>> >>>>>>>>>>> On Feb 14, 2021, at 2:00 PM, Brian Trenz >>>>>>>>>>> <briantrenz@gmail.com<mailto:briantrenz@gmail.com>> >>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Which Street is the vehicle on? >>>>>>>>>>> >>>>>>>>>>> Sent from my iPhone >>>>>>>>>>> >>>>>>>>>>>>> On Feb 14, 2021, at 1:35 PM, Mari Hernandez via Discussion >>>>>>>>>>>>> < >>>>>>>>> discussion@lists.limestoneranchhoa.com<mailto:discussion@lists.limestoneranchhoa.com>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> My husband tried to run an errand this morning and ended up >>>>>>>>>>>> sliding >>>>>>>>> into the curb. It damaged his tire base. He had to leave they >>>>>>>>> vehicle parked near the curb. >>>>>>>>>>>> We apologise for any inconveniences. He'll make arrangements >>>>>>>>>>>> to pick >>>>>>>>> it up as it becomes safer. >>>>>>>>>>>> >>>>>>>>>>>> Mari Hernandez >>>>>>>>>>>> Sent from my iPhone >>>>>>>>>>>> >>>>>>>>>>>> Today I choose JOY! >>>>>>>>>>>> _______________________________________________ >>>>>>>>>>>> Discussion mailing list >>>>>>>>>>>> Discussion@lists.limestoneranchhoa.com<mailto:Discussion@lis >>>>>>>>>>>> ts.limestoneranchhoa.com> >>>>>>>>>>>> >>>>>>>>>>>> To manage your subscription to this list, or to unsubscribe, >>>>>>>>>>>> please >>>>>>>>> visit: >>>>>>>>>>>> >>>>>>>>> https://urldefense.com/v3/__http://lists.limestoneranchhoa.com/ >>>>>>>>> m >>>>>>>>> a >>>>>>>>> ilm >>>>>>>>> an/listinfo/discussion_lists.limestoneranchhoa.com__;!!GryZGb6B >>>>>>>>> 1 >>>>>>>>> V >>>>>>>>> Cs0 >>>>>>>>> SfC!XPeb8wHhdAJjUatdek1iM0_dO1Q2XKp_QLV6CKrx_yq2fHjSed5cbUkt0LF >>>>>>>>> 9 >>>>>>>>> n >>>>>>>>> Qla >>>>>>>>> Lw$ >>>>>>>>>> _______________________________________________ >>>>>>>>>> Discussion mailing list 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NS
Nancy Sagui
Tue, Feb 16, 2021 9:12 PM

I was going to suggest contacting the local media, too. I'm a PR &
Communications consultant.  With Saws ignoring multiple inquiries on this
or giving conflicting information, news media might bite. SAWS (most
companies) respond often when stories hit the news, because viewers
everywhere will worry about it happening to them, and because reporters
call a different line (where you get though!) and want answers. I would
recommend:

  1. For best chance of coverage, a spokesperson (HOA officer
    preferably...Tom/Reid/Greg) should contact the media on behalf of ALL the
    neighborhoods affected, and have a short summary sheet ready to email with
    the main facts bulleted, list of neighborhoods affected and contact person
    for each neighborhood, estimated # of residents/homes dealing with this,
    etc. The contact info I would start with is below. Communication to the
    right media gatekeeper or  the "troubleshooter" contact is important.  If
    they don't bite immediately, or ask you to email something/assign a
    reporter, follow up after several hours or ask for someone at the "news
    desk."

  2. Residents can post concerns on the local news Facebook/social media
    pages. No ranting, but voicing the same factual message...multiple
    neighborhoods lose water in the same way at the same time, Saws gives
    different residents conflicting information, not possible to all freeze
    simultaneously, no water over 24 hours & possibly till Friday, no
    provisions for getting water to homes, folks report their own stories.
    Multiple messages @ same problem can get media or SAWS to act. Pics gain
    attention, so post pics of  melting snow/getting water out of pools for
    toilet flushing, etc.  But posts need to be succinct, professional and not
    ranting. Zip code shouldn't matter if it's a widespread problem. (I doubt
    posting on SAWS social media will help...lost in a crowd of complaints).

  3. The point should be made that this is NOT related to the news stories @
    SAWS customers experiencing "temporary" water pressure problems. In the
    media SAWS claims blackouts (rolling or otherwise) are causing delays due
    to pump stations filling back up. They're also starting to excuse the
    outages.

That's my quick "two-cents." Here are the media contacts I have:

KENS 5 Newsroom (CBS):  210-336-2002, also should have an email link but
better to get a person on the phone in the newsroom.

News 4 SA (WOAI/NBC):  Try the troubleshooters first at 210-476-1070 (
TroubleShooters@news4sanantonio.com), or ask for News Desk

KSAT 12 (ABC): Newsroom: 210-351-1269  (news@ksat.com) (There's a quick
contact form on website, but don't use that. Every person experiencing an
outage will use that.)

FOX KABB: News Hotline  210-442-6397  (news@kabb.com)

Spectrum News 1 (San Antonio news office)  210-582-9408

Hope this helps...sorry if there are typos. Had to do this quickly!

Nancy Sagui

I was going to suggest contacting the local media, too. I'm a PR & Communications consultant. With Saws ignoring multiple inquiries on this or giving conflicting information, news media might bite. SAWS (most companies) respond often when stories hit the news, because viewers everywhere will worry about it happening to them, and because reporters call a different line (where you get though!) and want answers. I would recommend: 1) For best chance of coverage, a spokesperson (HOA officer preferably...Tom/Reid/Greg) should contact the media on behalf of ALL the neighborhoods affected, and have a short summary sheet ready to email with the main facts bulleted, list of neighborhoods affected and contact person for each neighborhood, estimated # of residents/homes dealing with this, etc. The contact info I would start with is below. Communication to the right media gatekeeper or the "troubleshooter" contact is important. If they don't bite immediately, or ask you to email something/assign a reporter, follow up after several hours or ask for someone at the "news desk." 2) Residents can post concerns on the local news Facebook/social media pages. No ranting, but voicing the same factual message...multiple neighborhoods lose water in the same way at the same time, Saws gives different residents conflicting information, not possible to all freeze simultaneously, no water over 24 hours & possibly till Friday, no provisions for getting water to homes, folks report their own stories. Multiple messages @ same problem can get media or SAWS to act. Pics gain attention, so post pics of melting snow/getting water out of pools for toilet flushing, etc. But posts need to be succinct, professional and not ranting. Zip code shouldn't matter if it's a widespread problem. (I doubt posting on SAWS social media will help...lost in a crowd of complaints). 3) The point should be made that this is NOT related to the news stories @ SAWS customers experiencing "temporary" water pressure problems. In the media SAWS claims blackouts (rolling or otherwise) are causing delays due to pump stations filling back up. They're also starting to excuse the outages. That's my quick "two-cents." Here are the media contacts I have: KENS 5 Newsroom (CBS): 210-336-2002, also should have an email link but better to get a person on the phone in the newsroom. News 4 SA (WOAI/NBC): Try the troubleshooters first at 210-476-1070 ( TroubleShooters@news4sanantonio.com), or ask for News Desk KSAT 12 (ABC): Newsroom: 210-351-1269 (news@ksat.com) (There's a quick contact form on website, but don't use that. Every person experiencing an outage will use that.) FOX KABB: News Hotline 210-442-6397 (news@kabb.com) Spectrum News 1 (San Antonio news office) 210-582-9408 Hope this helps...sorry if there are typos. Had to do this quickly! Nancy Sagui > hhoa.com > <http://lists.limestoneranchhoa.com/mailman/listinfo/discussion_lists.limestoneranchhoa.com> >