Hello Denver Harlequins RFC, The $40.00 refund you requested has been processed and should be reflected on your customer's statement in two to seven business days. Please note that business days do not include weekends or bank holidays. If you sent a receipt to your customer, you can send them a refund receipt at any time from your in-app activity or Square Dashboard: >From in-app Activity: 1. Tap Activity. 2. Locate and tap the payment > New Receipt. >From Square Dashboard: 1. Visit Transactions: https://squareup.com/dashboard/sales/transactions 2. Use the date selector tool to locate a specific payment. 3. Click on the payment > Send Receipt. View the refund: https://squareup.com/payment/Xeoge6nuESnBZvEt63YQcyMF Thanks, The Square Team ----- © 2019 Square, Inc. All rights reserved.