Good morning, folks: My municipality's PWA has expressed interest in revising its policy on how to handle water and trash utility accounts that are in arrears. More specifically, they want to make sure PWA employees have some leeway in negotiating payment plans, but also to specify a cutoff point. How do your PWA's handle accounts that are in arrears? Appreciate any descriptions, sample policies, etc. Thanks in advance! Wil M. Crawford Indian & Environmental Law Group, PLLC 117 S. Ash Street Ada, OK 74820 Wil@iaelaw.com<mailto:Wil@iaelaw.com> (580) 453-7051 (918) 948-6190 (fax) Town Attorney for Ravia, Oklahoma [cid:image001.png@01D93D2A.18C7AC40] NOTICE: This E-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential and may be legally privileged. If you are not the intended recipient, you are hereby notified that any retention, dissemination, distribution, or copying of this communication is strictly prohibited. Please reply to the sender that you have received the message in error, then delete it.